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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Best service ever lnsurance for home and car

Good fair prices on all products i have been sold Reviewed on: 29th September 2021

Excellent service with knowledgeable staff

All happening in telephone calls for help and guidance Reviewed on: 29th September 2021

Great no hassle service at a competitive price

First class service and attention to any problems is immediate and quickly rectified. Assured help when needed without any hassle Reviewed on: 29th September 2021

Outstanding

Totally satisfied with saga they really do understand their customers and are very easy to contact and have uk call centre Reviewed on: 29th September 2021

Trouble free application procedure

I had no problems with Saga and I am now in the second year of my insurance Reviewed on: 29th September 2021

A valued provider

When I was involved in a collision with another vehicle, Saga representatives dealt with my claim efficiently and promptly updated all progress with my claim Reviewed on: 29th September 2021

Great company

I live in Jersey, but at present I am working in Scotland cause of the COVID. They sorted out my insurance with no problem at all. Great service, very polite on the phone. Reviewed on: 29th September 2021

Easy to deal with

Moving to Saga and getting the policy set was easy and cheaper than renewing with current provider Reviewed on: 29th September 2021

The Human Touch Feels Good

Oh the relief of phoning up with a question and finding that you are able to talk to a human being. Saga provides a great telephone service. You speak to an intelligent human being who listens to your question and answers it. A one-step solution! Unlike the dreaded AI chat options or FAQs etc where so often you can't find the information needed or your problem doesn't fit neatly into one of the "typical" issues. My vote goes for the human touch. Well done Saga! Reviewed on: 29th September 2021

Value for money

Friendly service and problems solved Reviewed on: 29th September 2021

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