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Saga: Car insurance reviews

4.83
Based on 9,560 reviews, last reviewed 24th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9560)

The Human Touch Feels Good

5
Oh the relief of phoning up with a question and finding that you are able to talk to a human being. Saga provides a great telephone service. You speak to an intelligent human being who listens to your question and answers it. A one-step solution! Unlike the dreaded AI chat options or FAQs etc where so often you can't find the information needed or your problem doesn't fit neatly into one of the "typical" issues. My vote goes for the human touch. Well done Saga! Reviewed on: 29th September 2021

Value for money

4
Friendly service and problems solved Reviewed on: 29th September 2021

Willing to consider premium changes

5
Found increase in premium too high. Staff willing to advise and adjust to an acceptable rate Reviewed on: 29th September 2021

Car insurance excellent service

5
Excellent customer service if you need them for anything further they help you and they sort it straight out brilliant job thank you very much I’ve been with them for 16 years Reviewed on: 29th September 2021

First class!

5
First class service! Extremely friendly, helpful and knowledgeable customer service advisors. None are 'pushy' and all take time to explain everything. I've used Saga for a few years now, and I'm a committed customer. It's really good to know the head office is in Folkestone Kent - (great place to live, I know it well). Carry on as you are Saga! Reviewed on: 29th September 2021

Great service.

5
Up dated my breakdown cover was dead simple. Reviewed on: 29th September 2021

Competitive rates.

5
Very happy with quotes i receive, customer services are always very helpful. Reviewed on: 29th September 2021

Value for money

5
I switched to Saga's car insurance as it offered me the same cover as other companies, better road side assistance and for a much lower premium. I have had to call roadside assistance on one occasion and my problem was resolved promptly by a polite, pleasant and patient assistant. I don't think I ever need to look elsewhere to insure my car. Reviewed on: 29th September 2021

Excellent service and good advice

5
I have used Saga for my car and home insurance for several years, for the past 3 years I have been very satisfied Reviewed on: 29th September 2021

Gives you what you need at a reasonable price.

5
The Saga website is easy to navigate and find what you want. Their products are competative in content and price. Their Insurance gives you what you need at a reasonable price. Reviewed on: 29th September 2021

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