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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best insurance around

Get 3 years cover at the same price as long as there in no changes in your policy No other company offers this Reviewed on: 29th September 2021

Very helpful and Friendly staff.

Renewing a policy on line is very straight forward and when I need to speak to a member of staff they are always very friendly, helpful and reassuring. Reviewed on: 29th September 2021

Easy set up with real people who understand your needs

Easy set up, talk to real people who make it easy to understand, take time to listen and find the right policy. Reviewed on: 29th September 2021

Mrs Bunker

Saga is a very fair car insurance company we have been with them for five years now and are very pleased with the way they looked after us. Reviewed on: 29th September 2021

Premium service for little money

Fantastic service at an affordable price Great customer service always willing to go the extra mile Reviewed on: 29th September 2021

No fuss insurance

Insured with one telephone call and one very helpful agent Reviewed on: 29th September 2021

Excellent service

It has always been easy and efficient Reviewed on: 29th September 2021

Saga make things simple

Very helpful over the telephone Reviewed on: 29th September 2021

Good value for money car insurance

Simple to manage, with good cover. Reviewed on: 29th September 2021

I'VE ALWAYS HAD GOOD SERVICE FROM SAGA

WHENEVER I HAVEHAD ANY SORT OF A PROBLEM WITH MY CAR INSURANCE IT HAS ALWAYS BEEN SORTED OUT QUICKLY BY THE SAGA TEAM Reviewed on: 29th September 2021

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