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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy set up with real people who understand your needs

Easy set up, talk to real people who make it easy to understand, take time to listen and find the right policy. Reviewed on: 29th September 2021

Mrs Bunker

Saga is a very fair car insurance company we have been with them for five years now and are very pleased with the way they looked after us. Reviewed on: 29th September 2021

Premium service for little money

Fantastic service at an affordable price Great customer service always willing to go the extra mile Reviewed on: 29th September 2021

No fuss insurance

Insured with one telephone call and one very helpful agent Reviewed on: 29th September 2021

Excellent service

It has always been easy and efficient Reviewed on: 29th September 2021

Saga make things simple

Very helpful over the telephone Reviewed on: 29th September 2021

Good value for money car insurance

Simple to manage, with good cover. Reviewed on: 29th September 2021

I'VE ALWAYS HAD GOOD SERVICE FROM SAGA

WHENEVER I HAVEHAD ANY SORT OF A PROBLEM WITH MY CAR INSURANCE IT HAS ALWAYS BEEN SORTED OUT QUICKLY BY THE SAGA TEAM Reviewed on: 29th September 2021

Excellent value

First signed up for car insurance last year. Easy to communicate using online or telephone communications. Have also now signed up to house insurance. Both products are excellent value and the cover clear and easy to understand. Reviewed on: 29th September 2021

Exceptional contact

Without doubt Saga has been so easy to deal with . Not only that they continue to keep me up dated with everything . A.N.L.GRAY Reviewed on: 29th September 2021

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