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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11364 reviews)

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4.83

Based on 11,364 reviews, last reviewed 10th Sep 2026

84250% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Never had any issues with saga, been with them over... Never had any issues with saga, been with them over 20 yearsand will continue on with saga. Reviewed on: 10th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11364)

Great Simply the best !

Great, Saga have been consistently good, I have no reason to complain. Reviewed on: 13th August 2025

We Could Not Believe It

For the life of me, we can not understand why we could not renew our insurance when we have had insurance with you off and on for over 40 years. The only thing that changed was change of automobile. We tried to do that and renew and the woman said, "You are refused renewal and did not explain why." Reviewed on: 13th August 2025

User friendly

I found that speaking to a real person was wonderful. Very friendly advisor who made my car insurance renewal extremely easy and I received my emailed documents within the hour. Reviewed on: 13th August 2025

Excellent customer service, staff and courteous and...

Excellent customer service, staff and courteous and very knowledgeable Reviewed on: 13th August 2025

No problems at all renewing my insurance after a car...

No problems at all renewing my insurance after a card problem Reviewed on: 13th August 2025

Easy to contact by phone.

Easy to contact by phone. Knowledgeable staff Reviewed on: 13th August 2025

You can speak to a human being not a robot.

You can speak to a human being not a robot. Any queries are dealt with promptly and professionally. I feel I have a quality insurer on my side. Reviewed on: 13th August 2025

Great service at a good price, with second to none c...

Great service at a good price, with second to none customer service Reviewed on: 13th August 2025

Friendly, informative and professional

Friendly and professional. I was provided with assistance which enabled me to reduce my annual premium (by limiting my mileage to a realistic level) and with that reduction purchase breakdown cover. The discussion wasn’t at any time rushed but the person I was speaking to explained the options available and gave me time to ensure I was purchasing the cover which best suited my needs. Reviewed on: 13th August 2025

Very helpful when I needed them been my insurer for...

Very helpful when I needed them been my insurer for years would highly recommend. Them Reviewed on: 13th August 2025

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