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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.86 (7620 reviews)

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4.86

Based on 7,620 reviews, last reviewed 5th Sep 2025

212300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent communication on the phone , no fuss just... Excellent communication on the phone , no fuss just continued with my previous insurance on Direct Debit Reviewed on: 5th September 2025

Latest lowest rating:

1

What happened to saga insurance? What happened to saga insurance? that use to be such a good company to deal with now they just pathetic and totally amateurish. I did not receive my ... Read more Reviewed on: 4th September 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7620)

Brilliant Service

Sadly someone hit my car and from the first phone call nothing was to much trouble, I would say seamless though out. Reviewed on: 3rd September 2021

Top in service

Phone answered fairly quick ,customer agents always helpful and able to sort any problems out plus there are some excellent deals. Reviewed on: 3rd September 2021

Every thing dealt with in a most professional manner

When I had my car accident Saga dealt with everything taking all the worry out of the situation. Reviewed on: 3rd September 2021

Great service and a good price

Saga service is great and the reward program is first class and the price has not gone up Reviewed on: 3rd September 2021

Excellent value and first class service.

We insure two cars with Saga and the premiums are the best we have found. The policy documents are clear and available on paper or electronically. We each had a policy change to make this year and (refreshingly) found the call centre wait very short and the service pleasant and efficient. Reviewed on: 3rd September 2021

Very friendly service

Didn’t have to wait long on the phone and got good knowledgeable staff who dealt with everything Reviewed on: 3rd September 2021

Exceeds Expectations

Saga takes time to listen to the customer's needs and then provides it! Fulfilling and exceeding expectations. Reviewed on: 3rd September 2021

Flexible & Negotiable

Saga customer service are always prepared to listen and negotiate to provide their customers with a product that meets their needs , be it cost or cover.”S”atisfaction, “A”proved, “G”uaranteed, “A”ssurance. (SAGA) Reviewed on: 3rd September 2021

Excellent cover for an excellant price

Polite and efficient advisors, not sales people, gave us the product as required Reviewed on: 3rd September 2021

They do what they say

Really helpful contact centre. Made taking car insurance out very easy. Fixed price for 3 years. Advised what would happen next and it did.Super satisfied. Reviewed on: 3rd September 2021

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