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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Reliable

I trust Saga so much so that I have my house, car and camper van insured with them. Excellent costumer service too. Reviewed on: 29th September 2021

efficient personal service

when I had a small accident in my car, Saga sorted things quickly and efficiently-it wasn't a drama and I didn't spend ages on the phone waiting for my call to be answered. That's one of the main reasons we stay with them. Reviewed on: 29th September 2021

simple and complete.

All dealings with Saga have a clear simple message, which is a great help in this jargon infested world. Reviewed on: 29th September 2021

They give friendly, helpful advice and the 3year deal is excellent value

I find Saga to be good value . The 3year deal gave superb value particularly as the cost was reduced because I was not travelling so much during the pandemic Reviewed on: 29th September 2021

First Choice for car insurance

Really easy to arrange, competitive price and excellent service. Reviewed on: 29th September 2021

Annual Car Insurance

A straight forward very clear call with me to move my Insurance to saga. Good price and better cover than my previous provider Reviewed on: 29th September 2021

Helpful and friendly

On changing cars made the change in insurance very easy Reviewed on: 29th September 2021

Professional and Customer friendly

Have been a Saga Client for a number of years now and any interaction I have had has always been a Positive and Pleasant experience Reviewed on: 29th September 2021

Ease of use

An internet service that is user friendly, Some of us are not tech savvy, but SAGA make it easy.. Reviewed on: 29th September 2021

No change

No change in premiums for 3 years! Can't be bad. Reviewed on: 29th September 2021

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