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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11356 reviews)

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4.83

Based on 11,355 reviews, last reviewed 8th Sep 2026

83800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

very professional and helpful staff when I needed help at a very difficult stressful time a team member was absolutely committed to helping sort out my problem. Reviewed on: 8th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11356)

Excellent service under revised management, back to the good old days

Even during covid difficulties phones were answered well and the usual service prompt and efficient Reviewed on: 5th October 2021

The staff were friendly, knowledgeable and helpful.

The service was excellent, but like the whole industry, age was a negative factor in the quote. Reviewed on: 5th October 2021

Peace of mind.

Following a recent 'bump' everything was dealt with quietly and with no fuss. Once reported there were no further worries. Reviewed on: 5th October 2021

Excellent service and value for money

I have held a SAGA car insurance policy for a few years and have always found the staff friendly, helpful and efficient whenever I have had to call them. The policy premium being held for three years also ensures value for money. Reviewed on: 5th October 2021

Good Value

Reasonable cost for comprehensive insurance for an old car and for my age (75) Reviewed on: 5th October 2021

Trouble free claiming

My claim was dealt with by a single person who was very helpful and involved one phone call only Reviewed on: 5th October 2021

First class

Was informed most efficiently about my car policy, Reviewed on: 5th October 2021

Efficient smooth service

Having been with SAGA for several years, there is no doubt one feels at ease when driving, comfortable in the knowledge all aspects are covered. As soon as the renewal notice arrives, no hesitation - just say "yes please"! Reviewed on: 5th October 2021

Saga, does what it says on the tin!

Excellent customer service. You get to speak to an actual person after a few rings on the phone. The staff are knowledgeable and understand the questions being given to them. Any queries are quickly resolved. Reviewed on: 5th October 2021

always able to help

nothing is too much trouble for the people at Saga, always try to make everything a much nicer experience for the customer Reviewed on: 5th October 2021

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