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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Saga do not make insurance into a saga

Personal contact is always pleasant and efficient. Three year fixed price is a welcome innovation Reviewed on: 28th September 2021

Fixed prices for renewal

I was attracted by Saga's offer of fixing the price for three years. I was so fed up with other companies hiking up the renewal price regardless of the fact that I never made any claims. So I was delighted to get year 2 for the same price as year 1! Reviewed on: 28th September 2021

Lovely customer service

Customer service is excellant. They take time to listen and knowledgeable answer all questions. Very helpful team. Reviewed on: 28th September 2021

Seamlessly and efficiently transferred from my previous insurer

Courteous and immediate response to my questions Reviewed on: 28th September 2021

Best there is.

Confident Saga are always there and respond quickly when the need arises. Reviewed on: 28th September 2021

Top notch claim handling

What more can I say? Saga handled my car insurance claim with professionalism. Reviewed on: 28th September 2021

Excellent cover at a reasonable price

I’ve had Saga car insurance since 2002 and have always been very satisfied with the service. The cover is greater than any others that I’ve looked at so is good value. I like the fact that they’ve introduced a 3 year fixed price. On the couple of occasions I’ve needed to make a claim, the response has been fast and efficient. Reviewed on: 28th September 2021

Good service run by empathetic people

Phoned re renewal and managed to significantly reduce premium as driving less mileage. Reviewed on: 28th September 2021

Have used saga more than any other company

A good company to deal with on a personal level. Competitive prices. Both my spouse an I use saga and will be sticking with them, certainly for now Reviewed on: 28th September 2021

Excellent customer service

It is nice to speak to people in the uk,no waiting for hours on the phone.the people are professional and courteous Reviewed on: 28th September 2021

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