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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11345 reviews)

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4.83

Based on 11,345 reviews, last reviewed 6th Sep 2026

83350% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

they was polite when phoning to pay they was polite when phoning to pay Reviewed on: 6th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11345)

excellent call centre service

Knowledgeable staff with good attitude to customer service Reviewed on: 30th September 2021

Near perfect

Very competitive prices. Phone calls always answered quickly and dealt with by friendly highly competent people. Reviewed on: 30th September 2021

Excellent customer service

Whenever I have contacted SAGA the representatives have always been helpful, and extremely efficient in handling any enquiries/bookings. This company is trustworthy. Reviewed on: 30th September 2021

Positive company

Good customer service,very polite and helpful Reviewed on: 30th September 2021

Good information

I have used SAGA for many years and always find them helpful and forthcoming with information. The policies are competitive, especially with a three-year fixed renewal amount. Reviewed on: 30th September 2021

Great Service

Competitive pricing, excellent service and helpful staff when talking to them. Reviewed on: 30th September 2021

HONEST COMPANY

I Was insured with Saga for many years, and they paid out on a claim which wasn't my fault, they responded very quickly and were very professional, and so now I have returned for a second spell Reviewed on: 30th September 2021

fantastic friendly service regarding a motor claim

There was some damage to my rear wing Advised which repair company to visit some delays with garage and Saga chased and kept me informed Reviewed on: 30th September 2021

Car insurance

Good service reasonably priced with 3 year price gaurentee Reviewed on: 30th September 2021

Competitive Quotation

Our experience was excellent help with our BMW comprehensive Policy, nothing was too much a problem to sort out with other quotes, some even wanted to charge a penalty for leaving them, NO NONSENCE like that with SAGA, we have agreed to keep with them on their three year renewal Policy - Thanks for your kind and knowledgeable assistance. Reviewed on: 30th September 2021

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