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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Helpful friendly fast and reliable

Just a pleasure to shop with caring courteous and a friendly voice to take all the modern day stresses of technology away thankyou Reviewed on: 27th September 2021

First rate insurance

Company easy to deal with. Call centre assistants always polite and helpful. Reviewed on: 27th September 2021

All good

Not actually had to make a claim but always helpful when i have made enquires on other matters Reviewed on: 27th September 2021

Excellent service

I had excellent service and a great price Reviewed on: 27th September 2021

Friendly and helpful people, not just a machine

Always find friendly and helpful people. Not just a machine churning out standard responses. Very pleased we transferred to Saga Reviewed on: 27th September 2021

Brilliant help from all

After having accident where other driver didn't stop all staff at Saga were extremely helpful. Have since had damage repaired & feel confident in my insurance policy Reviewed on: 27th September 2021

Value for money

Easy to navigate wesite, good value for money and all documents available on website to download. Reviewed on: 27th September 2021

Excellent Company

My husband was very pleased with his car insurance from Saga last year. He's now renewed with them again this year. Reviewed on: 27th September 2021

.Response of "victim"

Satisfaction of other driver I bumped into.She contacted me to express her gratitude that Saga had been so helpful and generous Reviewed on: 27th September 2021

Saga support

Very helpful when it came to buying insurance lady on phone couldn’t have done more to make my experience with Saga first class Reviewed on: 27th September 2021

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