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Saga: Car insurance reviews

4.83
Based on 9,563 reviews, last reviewed 19th Jul 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026
Eric H's avatar
Eric H

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Value for money car insurance.

5
The car insurance was cheaper than other providers and with all the benefits. Also no charge for changing policy details is great. Not that I ever have but other providers charge anything up to £50. Reviewed on: 26th September 2025

My current insurance provider advised me of a price...

5
My current insurance provider advised me of a price increase so I decided to shop around. To my horror, the first quote was more than double what I’m currently paying, I decided to try saga and am very pleased with what I am currently paying. Reviewed on: 26th September 2025

GEMMA03!!

5
Very polite, friendly and helpful. Directed me in the right direction. Reviewed on: 26th September 2025

A great provider.

5
A great provider. If you phone you get to speak to someone straightaway without being redirected here there and everywhere or yo their website. Reviewed on: 26th September 2025

Happy Paul

5
Cheapest quote and excellent coverage. Reviewed on: 26th September 2025

Very accommodating

5
Just to say everything was very straightforward forward and helpful Reviewed on: 26th September 2025

Car insurance

5
Get customer service and a person Reviewed on: 26th September 2025

Pleased as Punch...

5
Not a lot to say only you were the best on price and having had lots of dealing with you in the past your customer services have always been excellent. so many companies rely on Call centres in India where you get a person talking in Swahili with their mouths full of Chapati, often reading from a script and do not know their jobs all that well. Reviewed on: 26th September 2025

Very professional and customer friendly, always

5
Very professional and customer friendly, always happy to help and provide good suggestions to achieve your result Reviewed on: 26th September 2025

Any problems are acted on quickly and annual renewal...

5
Any problems are acted on quickly and annual renewal is always sent Reviewed on: 26th September 2025

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