Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

View other Saga products

4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always lovely friendly customer service on the phone.

Always lovely friendly customer service on the phone. Good pricing but more importantly is the help given if you e had an accident. Reviewed on: 26th September 2025

Very helpful and pleasant to deal with

Very helpful and pleasant to deal with Reviewed on: 26th September 2025

Very good value quote but.

Very good value quote compared to my previous company. Simple to purchase. Reviewed on: 26th September 2025

User friendly website.

User friendly website. Good communications. Competitive prices. Easy to understand terms and conditions. Love the 3 year fixed and automatic renewal options Reviewed on: 26th September 2025

Saga are so easy to deal with.

Saga are so easy to deal with, our car policy renews automatically every time, for a two year stretch last time. On comparing prices, Saga were also way ahead so a perfect choice. Reviewed on: 26th September 2025

Definitely recommend

Pleasant helpful staff prompt action when required good prices to choose from. What's not to like Reviewed on: 26th September 2025

Following an incident earlier this year, one phone c...

Following an incident earlier this year, one phone call is all that was required to put everything in motion. The assistant could not have been more helpful and understanding and everything was sorted. Reviewed on: 26th September 2025

Great insurance company

The people I talk to at Saga are always helpful and informative and my car insurance premium has gone down this year, great news. Reviewed on: 26th September 2025

Competitive rates to choose from Staff always polite...

Competitive rates to choose from Staff always polite and willing to the it at your pace and make sure you’ve fully understood Reviewed on: 26th September 2025

Easy to use with very competitive prices.

Easy to use with very competitive prices. Reviewed on: 26th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance (discontinued)
from MORE THAN 2.03 from 234 reviews
Car insurance
from Sainsburys Bank 2.13 from 156 reviews
Car insurance
from WiseDriving 2.04 from 65 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 772 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub