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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Can't fault the service and staff always polite and helpful

Unfortunately we had an accident a few years ago with our touring caravan and it was fixed to our satisfaction without affecting our no claims bonus Reviewed on: 13th September 2020

Helpful and Friendly

I have always come off the telephone satisfied when I have had reason to phone Saga. I cannot say that about too may other companies I have had dealings with in recent years. Thank you Saga. Reviewed on: 13th September 2020

Very helpful with both my car and home insurance

When my wife passed away they were very helpful and made sure that my policy’s were updated to make sure that if I did need to claim that I was fully covered for everything. This took all the pressure off me during a very difficult time. Reviewed on: 13th September 2020

Good value, excellent support and professionalism

Saga has been very helpful and always responded quickly to my inquiries. Saga has been very professional and help me when I was in need of advice and support with my car insurance. Reviewed on: 13th September 2020

Prompt answering of phone, and not passed to another department.

I phoned about renewal of car policy - phone was answered promptly and the person answering the phone was able to deal with my query, without passing me on to someone else. Following my retirement, my mileage is lower, so he reduced the premium. Discount offered for Home policy when it comes up for renewal next year. Very professional. Reviewed on: 13th September 2020

Perfect Insurance

Friendly staff, knowledgeable and personable, easily understood. Excellent price for the product and because of our experience went on to use the company for home insurance. Reviewed on: 13th September 2020

No hassle

No hassle when I have phoned to change car insurance .nice and pleasant man Reviewed on: 13th September 2020

Car insurance made easy

Easy to complete on-line form and good value from a trusted name. Reviewed on: 13th September 2020

Premium Service

Despite all recent events with Covid, saga have continued to provide an excellent service and the people I have dealt with have been extremely helpful going above and beyond to assist. Reviewed on: 13th September 2020

Joined-Up Insurance

I find that Saga has got a grip on its communications, for example no completed menus when phoning them, and no ‘out-of-UK’ call centres. A while ago I had an accident claim against a third party. Saga’s support, from collecting my car and me, to settling for a ‘write-off’ was swift and as stress less as it could have been. Highly recommend? Reviewed on: 13th September 2020

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