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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Brilliant service

Nothing bad to say, Great throughout. Great comms and great service, Highly recommended Reviewed on: 26th September 2025

Nice easy communication would recommend in an instan...

Nice easy communication would recommend in an instant thanks for the way you make things work. Reviewed on: 26th September 2025

Not only did I find Saga's premiums to be the most c...

Not only did I find Saga's premiums to be the most competitive but their excellent and friendly customer service team are readily available. This is very important when as a 'chatbot' session usually goes round in circles. Reviewed on: 26th September 2025

Great value and brilliant customer service.

Great value and brilliant customer service. Reviewed on: 26th September 2025

I do most of the driving but my husband is on my pol...

I do most of the driving but my husband is on my policy. Saga has given us the best and cheapest rate . Reviewed on: 26th September 2025

Fantastic insurance,very competitive on price would...

Fantastic insurance,very competitive on price would highly recommend Reviewed on: 26th September 2025

I will have been with Saga for 5 years at renewal.

I have been with Saga for 5 years at renewal Saga always advises that I ‘May find other companies offer a lower premium’ but currently compares well with other insurers. Saga operators are courteous, patient with elderly ladies and easy to contact. Very recent experience of contacting the company for rear passenger window replacement was exemplary. Reviewed on: 26th September 2025

Good price, easy to use website .

Good price, easy to use website .Good to have option of printed paperwork. Hopefully will be as good if I need to claim Reviewed on: 26th September 2025

Not just an online service

Personal service, always willing to offer the best value for money Reviewed on: 26th September 2025

Simple process.

Simple, easy, and efficient, the easiest I have experienced. Reviewed on: 26th September 2025

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