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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

A customer friendly company

When renewing or altering the insurance for our two cars, the staff have been most pleasant, polite and helpful. We are left with the feeling that the company employees have all the appropriate questions and information to hand, making telephone calls relatively quick to reach successful outcomes. We feel that the staff are well aware of the requirements of more mature clients, and their conversational approach is usually both friendly and professional. Also, phone calls are answered much more quickly than some other companies I could mention! Importantly, the premiums quoted for car and home insurance always seem reasonable and competitive. Reviewed on: 11th September 2020

A first class experience

When I submitted a claim it was processed the same day, what could be better than that? Reviewed on: 11th September 2020

Great Value

Both our cars are insured through Saga because of great value policies that are cheaper than there arrivals. Reviewed on: 11th September 2020

Completely covered.

Good friendly service had all that I required to cover my needs for the years ahead. Was quick and convenient to insure my vehicle . Reviewed on: 11th September 2020

Home insurance

Excellent. I feel I am covered for all eventualities. Real peace of mind. Reviewed on: 11th September 2020

Superb

Easy to arrange, trustworthy heritage, good value with excellent cover Why wouldn't you? Reviewed on: 11th September 2020

Car insurance for retirees

The car insurance by SAGA is perfect for retired people as it provides cover for travel in Europe for longer periods. Reviewed on: 11th September 2020

Rapid friendly response on the other end of the phone

very patient, understanding, knowledgeable and friendly advisors every time I have needed to contact you. Five Stars. Reviewed on: 11th September 2020

Very helpful on occasion contacted

Very satisfied with service on Car and Household Insurance. Have also used Holiday cover. Reviewed on: 11th September 2020

Good service and competitive price

Pleasant telephone conversation and understanding member of staff Reviewed on: 11th September 2020

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