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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great Customer Service

Have stuck with Saga for several years. Offer comfort and peace of mind for our motoring and a competitive price. Reviewed on: 11th September 2020

Good

Quick and efficient service plus three years fixed price for both car& home cover Reviewed on: 11th September 2020

Well worth taking up

If you are of a certain age then get a quote Reviewed on: 11th September 2020

Saga are competitive and easy to deal with

Someone hit the back of my cat on a roundabout in Portugal, Saga dealt with everything for us and used a Lexus nominated repair shop. Excellent. Reviewed on: 11th September 2020

Excellent cover, and a promise of 3yr fixed price

A promise of their excellent and extensive cover and as long as your status doesn't change a fixed price for 3yrs Reviewed on: 11th September 2020

Friendly customer service

Customer claims advisers were very friendly , helpful and understanding and dealt with my claim very efficiently and professionally Reviewed on: 11th September 2020

Competitive, strong admin.

Very impressed. Good communications. Reviewed on: 11th September 2020

Good customer service, great price.

I have had my motorhome insurance with Saga for several years now. Each year at renewal time I search for other deals but have not found a comparable package that suits my particular needs at a better price. On the few occasions that I have needed to contact them in person to confirm details of my insurance, I have always been impressed with the friendly and courteous service received. Reviewed on: 11th September 2020

Car accident

One phone call and it was dealt with Reviewed on: 11th September 2020

Very helpful,

Very helpful, could not do enough to help you, very knowledgeable on the difference things to get you sorted out Reviewed on: 11th September 2020

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