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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11159 reviews)

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4.83

Based on 11,151 reviews, last reviewed 27th Aug 2026

74550% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

GreatValue Car Insurance: Had my car insurance for 10years+. Every year they match any better price Reviewed on: 27th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11159)

Excellent service and value

Staff have excellent customer service skills, good product knowledge and explain everything in an easy clear manner. No nasty surprises the contract is as described and meets the customers specific needs. Over all good value for money across different types of insurance. On line viewing of ones contracts is relatively easy and straight forward. It is also easy to call Saga and speak to someone should you need help. I am extremely satisfied with the different insurance products I have with Saga and would not hesitate to recommend them to family and friends. Reviewed on: 11th September 2021

The hard work's done for you

Policy: easy to complete, covers all the bases, great value. Reviewed on: 11th September 2021

the best of the rest

The contact staff are considerate and knowegible Reviewed on: 11th September 2021

Always someone helpful at the end of the line

I've had quite a few queries over the years, including reporting a (non-fault) claim. Every time, I have spoken to an advisor who is friendly, helpful, knowledgeable. So nice not to have to do everything online. Reviewed on: 11th September 2021

Never any problems getting insurance and payment is reasonable

I have never had any problems contacting them for advice or other Reviewed on: 11th September 2021

Easy to contact

Easy to contact but haven't had to make a claim Reviewed on: 11th September 2021

Excellent insurnace product

Have used other insurance companies and have found that Saga gives an excellent informative policy with good customer service Reviewed on: 11th September 2021

Saga Car Insurance

Having been with a well known company for many years I found I was being over charged. Exactly yh am cover on a 3 years agreement for £200 a year cheper. Great service as well. Reviewed on: 11th September 2021

Great customer service and excellent prices too

3 years fixed price means peace of mind, no need to keep shopping around either Reviewed on: 11th September 2021

Our Saga Car Insurance gives us absolute Peace Of Mind

On each occasion we have needed either to have a mechanical problem resolved or to be rescued and relayed home from Devon to Kent (complete with a touring caravan) Sagas Service has been ‘exemplary’ !!! Reviewed on: 11th September 2021

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