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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

A really great company to deal with

Friendly staff are there to help. Reviewed on: 11th September 2020

very good

easy good service AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA Reviewed on: 11th September 2020

Competitive, comprehensive policies

I have both car and home insurance with Saga and my experience has been very positive. Reviewed on: 11th September 2020

Great product, wonderful service ethic

Saga is my insurer of choice. Always confident that the product is sound and that I would be fully supported in the event of a claim. Reviewed on: 11th September 2020

Value for money, efficient, fast, helpful

I have used them over the last 10 years, making regular comparisons on prices: kept using Saga Reviewed on: 11th September 2020

Saga Car Insurance

This insurance gives me all I require from a company Reviewed on: 11th September 2020

Car Insurance

Personal touch when dealing with your issue and not reading off a script. Reviewed on: 11th September 2020

Car insurance

Great customer service not the cheapest by any means but you get what you pay for and they are always very helpful and will try to save you money Reviewed on: 11th September 2020

Excellent service

Always very competitive and very helpful when contact them Reviewed on: 11th September 2020

Great service

Great service well informed advisers Reviewed on: 11th September 2020

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