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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

car / home insurance

Have both home insurance car insurance recommended to lots of people . I find saga staff very polite and helpful been with them for years wouldnt want to change . Completly happy . Elaine Bending . Reviewed on: 11th September 2020

Helpful and friendly

I have used Saga to Insure my car for a few years now and have been very satisfied, if I have questions, the staff are very friendly and helpful, with. very competitive Prices. Reviewed on: 11th September 2020

Excellent caring Company. Delight to deal with. Recommend without hesitation.

My was involved in a car accident last year. Saga came to her rescue immediately and made assisted her through a most stressful experience. We decided to move all our Insurance requirements to them. The staff are very caring, informative and will go the extra mile to give total satisfaction. James Driscoll MBE. Reviewed on: 11th September 2020

Very helpful and understanding

Good kind and helpful experienced operator with very efficient results Reviewed on: 11th September 2020

Excellent

Satisfied with my insurances . Feel safe with car and home insurance. Reviewed on: 11th September 2020

Safe and efficient

I have used Saga for a number of years. They are easy to contact and give a good price. I recently changed cars and was able to transfer easily and quickly. When I addled my new partner it was easy and saved me money. Reviewed on: 11th September 2020

THEY ARE VERY GOOD AND INFORMATIVE.

THEY TALK ME THROUGE ALL THE THING THAT ARE TO DO WITH CAR INSURANCE. VERY PATION WITH ME. I WILL GO TO THEM AGAIN FOR MY INSURANCE. Reviewed on: 11th September 2020

Helpful and reliable

No problems so far. Trust them. Have used them for last few years as they have competitive prices. Reviewed on: 11th September 2020

Excellent service

Always there to give you help when needed and very helpful Reviewed on: 11th September 2020

Brilliant service

Very good premium prices especially the 3 year fixed rate Reviewed on: 11th September 2020

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