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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great service when needed - helpful , knowledgeable...

Great service when needed - helpful , knowledgeable service agents Reviewed on: 26th September 2025

Very pleased with Saga

Used Saga for the first time for my car insurance, found them most competitive and easy to set up. Reviewed on: 26th September 2025

I have been with Sage car insurance for a very long...

I have been with Sage car insurance for a very long time, always satisfied. Reviewed on: 26th September 2025

Great car insurance

Over so many years of dealing with insurance companies it was the best customer service experience. Excellent value of money. I already recommended some of my friends this company. Reviewed on: 26th September 2025

Always there for you.

I have been with saga for a good few years and recently renewed my 3 year fixed price car insurance for another 3 year plan. They have an excellent customer service team, and should the worst happen and you need to make a claim you’re in safe hands. My renewal fee went up this time by a few pounds , but that is now fixed for three years for what is excellent insurance cover at a sensible price. Reviewed on: 26th September 2025

Person to person calls Hooray!!

I always get a person to person call where I can get a direct answer. Means so much Reviewed on: 26th September 2025

very good service quick dealing with clames

very good service quick dealing with clames Reviewed on: 26th September 2025

Excellent value

Really pleased with the cover and price of my insurance Reviewed on: 26th September 2025

Saga always contacts well ahead of due date and offe...

Saga always contacts well ahead of due date and offers good advice about the price and alternative ways of paying. The 3 year packages are great value. Reviewed on: 26th September 2025

The personal touch.

The phone is always answered very quickly and the agents are very knowledgeable and helpful.. When we have had a query, it has always been dealt with without fuss and to our satisfaction, we feel as if we matter, we are not just a number. So much better than the impersonal service from some other companies. Reviewed on: 26th September 2025

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