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Saga: Car insurance reviews

View other Saga products
4.89
Based on 9,552 reviews, last reviewed 27th Nov 2025
17% decrease in 5 star reviews
in the past 90 days
36% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Substantially cheaper than I had been quoted for my... Substantially cheaper than I had been quoted for my renewal Reviewed on: 27th November 2025
Kevin Hook's avatar
Kevin Hook

Latest lowest rating:

2

Saga no longer good value for car insurance Car insurance premiums have generally decreased this year but mine with saga has increased by approximately 30%. I have regrettably moved to another s... Read more Reviewed on: 30th September 2025
Disappointed William 's avatar
Disappointed William
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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9552)

Great Value

5
Being O.A.P it was the best value for our car and covered breakdown too Reviewed on: 31st July 2020
M Rivers's avatar
M Rivers

In safe hands

5
Saga car insurance is competitively priced, easy to understand with no hidden extras. They are happy to provide paper copies if required. Extra bonus is being able to join the saga on line club Reviewed on: 31st July 2020
sarah's avatar
sarah

Excellent service

5
We have used Saga for insurance for many years now. When we were burgled they were most helpful, and again when we had a leak in the bathroom to the office below, got a plumber in and sorted. Reviewed on: 31st July 2020
Nicky Tredway's avatar
Nicky Tredway

Fantastic service and a great product

5
Very friendly staff, ensuring I have all the details I needed. Very happy with the whole Saga experience and will certainly recommend them with confidence. Reviewed on: 29th July 2020
Tracey's avatar
Tracey

Excellent service

5
Staff knowledge outstanding & willingness to help unsurpassed Reviewed on: 29th July 2020
Paul Webber's avatar
Paul Webber

Superb

5
Amazing product, staff always do their upmost to support the customer and saga have been brilliant during these difficult times Reviewed on: 29th July 2020
Kay's avatar
Kay

Behaving like a back street tin-pot insurer

1
I'm sure many people have had a similar experience. Car accident, not my fault, car needs repairing. Should be straightforward yes? Especially with a top drawer company like Saga with a 5 star rating? Don't you believe it. Incomplete repairs, quibbling over rectification of incomplete repairs, multiple phone calls to people trained in the art of obfuscation and sloping shoulders. I've been with Saga for years, never had a claim and now I'm being treated like the dirt on their shoes. An absolutely appalling company - all shiny at the front but awol when it comes to fulfilling their obligations. Reviewed on: 19th March 2020
peter's avatar
peter

Amazing incompetence... Chocolate Tea-Pot!

1
We have received a letter today acknowledging my telephone complaint made in DECEMBER 2017, asking if I would like to follow it up? Today is FEB 22nd 2020!! We have long since gone to a professional insurance company, and will steer away from your door. All the pensioners taking out new policies, at what they think to be very good premium, should consider the most important issue of 'if they have to make a claim' what is this companies track record like? Read the feedback, and don't say you weren't warned. Taking the premium is one thing, paying out is a completely different one. Sorry Richard Smith, not impressed at all with Saga, or should I say A RIGHT SAGA of a COMPANY. Reviewed on: 22nd February 2020
Roger 's avatar
Roger

Awful company

1
Company ok until you have to claim then you will regret ever going with them. Worse insurance company i have ever been with & I'm 61. 4 months to resolve & I'm out of pocket by over a £1000 in an accident i was totally innocent in. Pay a bit extra & go with a company more competent & more professional just in case you need to claim. Reviewed on: 21st January 2020
micky's avatar
micky

Couldn't find my dad's car

1
My father was involved in an accident. The day after the accident we gave SAGA all the information they needed and Saga arranged for the car to be collected the next day, which it was. Monday came and my dad's curiosity car turned up, but the garage that was going to repaired said they hadn't got the car - alarm bells were ringing by this point. A tow truck had come to collect the car on Friday the day after the accident and I'd handed them the key because it was expected. Forty minutes passed and despite being told by SAGA they hadn't arranged or authorised the garage for the vehicle to be collected they confirmed it had been collected and was with a completely different garage. My dad was stressing and I was stressing as well. Completely useless, I won't be using them when I get to that age and my dad will be using something else after this episode. Reviewed on: 17th December 2019
EL's avatar
EL

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