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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Why so expensive when l have no claims on 65years.

Why so expensive when l have no claims on 65years. Reviewed on: 26th September 2025

Very copetative price and reduced from last year

Very copetative price and reduced from last year Reviewed on: 26th September 2025

Excellent customer service and the best deal

My car insurance has always been dealt with efficiently and if I have any queries they’re handled by a great team who will always endeavour to provide me with the best deals. Reviewed on: 26th September 2025

Consistently good value for money and service.

I have always found their terms and conditions good and competative. When I have needed to contact them their service has been quick, efficient, informative and helpful without being hurried in any way. As an 82 year old I need to be sure I will get help when I need it. Reviewed on: 26th September 2025

Professional experience

Very professional personal and easy to speak to. Reviewed on: 26th September 2025

Good service and cost.

Good service and cost. Not much more to add. Reviewed on: 26th September 2025

Nothing but a great experience with great service

Nothing but a great experience with great service and extremely competitive pricing Reviewed on: 26th September 2025

No stress, excellent service .

No stress, excellent service . Would highly recommend them. They tailored everything to my needs Reviewed on: 26th September 2025

A good service

I found Saga to be good value and the staff were friendly and helpful Reviewed on: 26th September 2025

We have insured my wife's car with Saga for years!

We have insured my wife's car with Saga for years, and each year Saga is more competitive than any other quotes I have found, and I do compare! They are always quick to respond at renewal or revision, which so far thankfully has only been the occasions to contact. Reviewed on: 26th September 2025

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