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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (771 reviews)

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4.81

Based on 771 reviews, last reviewed 25th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

caring attetion caring attetion towards health issues Reviewed on: 25th June 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (771)

very good cover

Knowledgeable advisors on the end of the telephone ready to help in any way and to answer any questions I was not sure about Reviewed on: 28th September 2021

Never a problem

Going out of the way to be helpful. Reviewed on: 28th September 2021

Make time to review your renewal

For years I begrudgingly accepted my previous health insurance providers annual renewal increases and did nothing about it - until enough was enough and I searched for a new provider. Saga offered all the cover of my previous provider at a little over half the price. I was very happy with their customer service adviser who took time to make sure I was happy with the cover I was buying. I’m one very satisfied customer. Thank you. Reviewed on: 28th September 2021

Most helpful

Having received health insurance renewal terms from our regular insurer that were through the roof and unaffordable, Saga came up with terms on similar terms that saved us nearly £3000 a year! Reviewed on: 28th September 2021

Professional

Very clear and concise.Great people to deal with Reviewed on: 28th September 2021

5 year review

I have been with Saga for my Health Insurance through AXA and have received excellent care and Support throughout. Reviewed on: 28th September 2021

Hip replacement

Good prompt service. Would have been in pain for years without health insurance. Reviewed on: 27th September 2021

Great service and product

The staff at Saga always have the time to discuss your needs and never rush you. They are friendly and caring . A great service on an age where customer service is not a priority. Saga have retained their personal touch and great service. Reviewed on: 26th September 2021

Customer Service

Saga's customer service is second to none AND you actually get to talk to a real person AND on the first attempt. Reviewed on: 25th September 2021

Excellent Service

Service has been excellent, with very friendly, helpful staff and insurance reasonably priced. Reviewed on: 25th September 2021

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