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Saga: Health insurance reviews

4.88
Based on 767 reviews, last reviewed 10th Oct 2025
62300% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

All good so far with the setting up my policy All good so far with the setting up my policy Reviewed on: 10th October 2025
Malcolm B's avatar
Malcolm B

Latest lowest rating:

1

My premium went up 60% year and it took 3 exten... My premium went up 60% this year and it took 3 extended phone calls to find out there wasn’t a better offer really poor quality service Reviewed on: 26th September 2025
Andrew P's avatar
Andrew P

About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Health insurance now

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Saga Health insurance reviews (767)

Professional

5
Very clear and concise.Great people to deal with Reviewed on: 28th September 2021

5 year review

5
I have been with Saga for my Health Insurance through AXA and have received excellent care and Support throughout. Reviewed on: 28th September 2021

Hip replacement

5
Good prompt service. Would have been in pain for years without health insurance. Reviewed on: 27th September 2021

Great service and product

5
The staff at Saga always have the time to discuss your needs and never rush you. They are friendly and caring . A great service on an age where customer service is not a priority. Saga have retained their personal touch and great service. Reviewed on: 26th September 2021

Customer Service

5
Saga's customer service is second to none AND you actually get to talk to a real person AND on the first attempt. Reviewed on: 25th September 2021

Excellent Service

5
Service has been excellent, with very friendly, helpful staff and insurance reasonably priced. Reviewed on: 25th September 2021

Great help when needed

5
Saga was really helpful after my husband passed away in January 2021 from Covid. Staff took time in sorting out my queries and were good with getting me compensation for his time in hospital. Many thanks. Reviewed on: 25th September 2021

Good value cover

5
We have been with Saga for approx. 10 years. Very easy to claim and the customer services team is excellent. They are patient and very knowledgeable about the cover provided. We have found the premiums very competitive. We feel with our couples insurance great trust and reassurance in the cover should we require it. Reviewed on: 25th September 2021

Excellent Value for Money

5
Always easy to deal with excellent customer service Reviewed on: 25th September 2021

Affordable

5
Reasonable cost, comprehensive benefits Reviewed on: 25th September 2021

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