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Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
93% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Superb cover

5
Been with Saga for a few years now and am more than satisfied with levels of cover and prices. Reviewed on: 28th September 2021

Outstanding value

5
Saga and the people working for the insurance firm are very helpful and understanding Reviewed on: 28th September 2021

Burnt Carpet

5
I dropped the hot iron on the carpet and burnt a small patch in the middle of the room. Within 2hrs of my contacting Saga everything was sorted I was amazed !! Reviewed on: 28th September 2021

1st class

5
My wife had an accident on our drive injuring herself and damaging the front of our house so badly that we could not shut the front door. The staff at saga were very sympathetic to our plight and even with the covid situation, put the weels in motion to secure our property and get professionals in place to repair our property to its original condition. Reviewed on: 28th September 2021

Excellent service if you make a claim

5
I had a claim for a lost gold bangle. The whole process was very smooth with good options for resolution. The Jewellery company that replaced my bangle were extremely friendly and helpful. The designer was excellent and I actually prefer my replacement bangle to my lost one. Reviewed on: 28th September 2021

Peace of Mind

5
Affordable and simple home cover for our needs. Reviewed on: 28th September 2021

Recommend

5
Very easy to use and quite good price as well Reviewed on: 28th September 2021

3 years with no increase

5
To know there will be no increase in my home and car insurance for 3 years was competitive. . Reviewed on: 28th September 2021

Excellent

5
First class Company always helpful Reviewed on: 28th September 2021

Alway available to help

5
Any time I contact them I am treated respectfully and quickly , no going from pillar to post . Reviewed on: 28th September 2021

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