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Saga: Home insurance reviews

View other Saga products
4.76
Based on 3,105 reviews, last reviewed 10th Sep 2026
36300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026
Julian M's avatar
Julian M

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026
Drinkell A's avatar
Drinkell A
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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

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Saga Home insurance reviews (3105)

Superb service and professionalism

5
Very professional, excellent products at competitive prices! Reviewed on: 29th September 2021
Kemp's avatar
Kemp

Efficient and good value

5
The insurance process is very efficient and offers products that meet the needs of most people. The pricing is competitive and the fixed price deal is great value for money Reviewed on: 29th September 2021
John Ellis's avatar
John Ellis

Good value

5
Been with saga a few years great value Reviewed on: 29th September 2021
M H's avatar
M H

Very good value for the money

5
Customer service was good over the phone as I had a problem with my home insurance the person handling it was first class and had it sorted very quickly. Reviewed on: 29th September 2021
donbesnard@msn.com's avatar
[email protected]

Service

5
Always get first class service and customer care is very very good Reviewed on: 29th September 2021
Ray Nicholson's avatar
Ray Nicholson

Home claims

1
I recently had water damage in my home. It took me 19 minutes to get through to a claim department operative. He was very unhelpful and the information he gave me was incorrect. ( I was an Insurance claim department manager so know what I’m talking about. He advised me to get an estimate and ring back !! Not likely. I will not wait 19 mins to contact your claim department again !! Reviewed on: 29th September 2021
Fred Cummings's avatar
Fred Cummings

Good customer service

5
Real nice courteous people there to help you. Reviewed on: 29th September 2021
Liana10dibon@btinternet.com's avatar
[email protected]

Competitive quotes

5
Always friendly efficient telephone contact. Reviewed on: 29th September 2021
Peter Dolan's avatar
Peter Dolan

Home Insurance

4
We took out the home emergency cover with our home policy and found it to be of use when our valve suddenly sprung a leak that fed our pressurised tank. Very efficient in coming out on a Sunday to look into the problem but it took a further 10 days and a lot of phone calls to both Saga and their sub-contractor to complete the works. Was satisfied with the work but was stressful in getting it done overall. Reviewed on: 29th September 2021
Brian Motley's avatar
Brian Motley

User friendly

5
Home insurance without the hassle Reviewed on: 29th September 2021
Basil sage's avatar
Basil sage

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