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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Match any quote

Saga matches any quote and in my case went below it. Also very good coverage. Reviewed on: 28th September 2021

Emergency Cover

There have been times when I had problems with my plumbing and electrical services and not knowing how to deal with it, but my SAGA home insurance emergency cover took care of it and all I had to do was to make one telephone. Reviewed on: 28th September 2021

Reliable and efficient

Only needed to call once because of a slate off the roof home emergency had it fixed promptly. Peace of mind Reviewed on: 28th September 2021

Helpful reliable service

I know I can rely on Saga to treat me well and fairly when I most need them Reviewed on: 28th September 2021

Gold products

Always polite and helpful when I ring up and easy web use Reviewed on: 28th September 2021

Poor unresponsive customer service

Total failure to action a very small change to my contents insurance in a cost effective way. Reviewed on: 28th September 2021

Helpful and friendly

Helpful and friendly insurance provider that looks after it's customers. Reviewed on: 28th September 2021

So good

Such good staff will always stay with them Reviewed on: 28th September 2021

Well satisfied

I have only once needed to call on my home insurance. It was then handled promptly, efficiently and using a reliable local company. I was well pleased. Reviewed on: 28th September 2021

Securely competitive

Insuring our home with Saga was easy to complete online and whilst not the cheapest option we looked at, the cover was easy to understand, comprehensive, competitively priced and came with a guaranteed price for three years. Reviewed on: 28th September 2021

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