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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Efficient company.

Saga is a very efficient company- helpful when contacted- keep costs down. Reviewed on: 28th September 2021

Claim for water damage.

Two major water leaks in the space of 4 years was an experience we went through but Saga handled everything with a professional and sympathetic response on both occasions. Reviewed on: 28th September 2021

Right Policy - Right Price

It was so easy and quick to do, and guaranteed same price for two years Reviewed on: 28th September 2021

Good experience.

Always helpful and informative. Settle claims promptly and efficiently. Reviewed on: 28th September 2021

Service at the end of a phone

You just ring up, get to talk to a really helpful person immediately, and within a few moments all your problems are solved! Reviewed on: 28th September 2021

I trust Saga !

Fortunately I have not had to make a claim on my home insurance policy with Saga, but I’m confident if I did, I would get excellent service. In the past I have had Travel insurance with Saga and did need to claim, they were excellent. Reviewed on: 28th September 2021

Must be considered!

Saga provided me with a seamless, affordable fixed cover plan for 3 years with an excellent 5 ⭐️ customer service. Reviewed on: 28th September 2021

All in one pl ace

Whether it's my house car or travel nobody does it better Reviewed on: 28th September 2021

Great Cover, Great Price

Easy to get a very competitive quote Reviewed on: 28th September 2021

Home insurance

My husband was very pleased when he arranged our home insurance as he could speak to a human being who was able to advise him.. He was also pleased that Saga was able to meet all his needs. We also had a very positive outcome with travel insurance.. Reviewed on: 28th September 2021

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