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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

So Helpful!!

We had a leak in our roof which needed immediate repair. The money was placed in our Bank within days so we could proceed immediately. Reviewed on: 29th September 2021

Excellent service.

I'm very pleased with the service from .saga . Renewals have been both simple and reasonable in terms of inflation . They do not pressurise me to take on additional services but they are there for advice if I need it . As far as I'm concerned they run unobtrusively in the background which is how I like it ! Reviewed on: 29th September 2021

Easy to order and pay. No problems found yet.

Saga is a company which has good secure products without being pushy. Reviewed on: 29th September 2021

Easy to contact and get results

I had to renew my home and contents cover and telephone help was excellent Reviewed on: 29th September 2021

Value for the over 60s

Understanding fair easy to speak to Reviewed on: 29th September 2021

home insurance

good company my insurance has been cheaper over the last 2 years Reviewed on: 29th September 2021

It does what it says on the can!

Great customer service at all times Reviewed on: 29th September 2021

Quick & easy to accept my renewal quote

A simple phone call was all it took & the lady I spoke to was very efficient & told me of other things I might want to add. Reviewed on: 29th September 2021

Good value for money

Saved quite a substantial amount compared with my previous insurer Reviewed on: 29th September 2021

Good policy and price.

The policy covered everything that I needed and was a good price. In fact Saga had held the same price for 3 years in a row. Not had to make a claim (thank goodness) but I don't expect any issues when I do. Reviewed on: 29th September 2021

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