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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Great Insurance

Saga are outstanding on the service on Home and Car insurance , very competitive and brilliant Customer Services Reviewed on: 11th September 2020

Good Company

Good price and in fact gone down this year. Unheard of for insurance companies who usually penalise loyalty. Reviewed on: 11th September 2020

Good house insurance

I use Saga to insure my property which I rent out. It works well. Reviewed on: 11th September 2020

Great customer service

Easy to sign up or change details. Staff on phone pleasant and helpful. Reviewed on: 11th September 2020

Very happy with service

always able to help as required speedily and professionally Reviewed on: 11th September 2020

Very good

Home insurance at very reasonable price Reviewed on: 11th September 2020

Real people Real service

That’s it! Not cheap but honest and reliable and always helpful. Reviewed on: 11th September 2020

Honest in setting up policies and offer the best prices in every field.

When I have travelled to different hotel in the Costa Blanca in Spain, I have been blown away at what Saga offer their holiday clients. Apart from that, coffee is supplied for free, so holiday makers who may be on their own, can meet up with everyone else. The reps are amazing in creating a special holiday for everyone. Reviewed on: 11th September 2020

Service and Value

Saga offers excellent service at unbeatable prices Reviewed on: 11th September 2020

Efficient.

So far, I've only experienced buying a policy. Reviewed on: 11th September 2020

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