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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

My policy review had only gone up a couple of pounds if which I am well I'm pressed about. So staying with saga.

English call centre can understand them. Reviewed on: 1st September 2020

Excellent service at a good price.

Had to make a claim about tree roots which was handled very professionally from start to finish. Reviewed on: 30th August 2020

Competitive and clear

Competitive prices and easy to use website making life easier Reviewed on: 29th August 2020

Quality insurance

It was so easy to renew my home insurance with everything sent via email and easy to read and understand. Reviewed on: 29th August 2020

Great Value

Easy to deal with, when I had to make an amendment to policy Reviewed on: 28th August 2020

Good

Good service under difficult conditions at present Reviewed on: 27th August 2020

Good Service

I have used Saga twice recently and have found the service to be very good both the website and their pricing. Reviewed on: 27th August 2020

Reliable and friendly Provider

The advisors are friendly and and very helpful. The queries are dealt promptly. Reviewed on: 27th August 2020

Excellent home insurance

Excellent customer service. They give full and helpful answers to my queries Reviewed on: 27th August 2020

excellent everything ! highly recomended

Brilliant,staff helpfull &pleasant,very competative price all done in less than 10 minutes . Reviewed on: 27th August 2020

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