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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Saga are very good and helpful

Always answer the phone quickly ad are always helpful and understanding Reviewed on: 11th September 2020

Value for money

Three years fixed rates, very simple to arrange, after shopping around quotes very competitive, same goes for Saga motor insurance. Reviewed on: 11th September 2020

Brilliant service

They are always helpful if you have a query and do not rush you. Reviewed on: 11th September 2020

Competitive and Friendly Service

Competitive renewal quote and easy online renewal on a user friendly web site. Reviewed on: 11th September 2020

Great Staff

Friendly ,helpful customer service staff who speak and understand English and have good product knowledge. Reviewed on: 11th September 2020

Allways very helpful and easy to talk with to discuss problems

As above ,friendly service and You never wait to long Reviewed on: 11th September 2020

Works for me...

This year's renewal bucked all the trends: other insurers have pushed prices up by a ludicrous amount. Happy to see an insurer acting sensibly and not relying on customers to stay with them despite silly price rises. Reviewed on: 11th September 2020

Ticks all the boxes for me

The service and information I have received at each renewal, over many years, has been excellent and the product satisfies my requirements. Reviewed on: 11th September 2020

The people are always helpful.

whenever I need to contact Saga I feel I am being treated as an individual. The staff always make sure the policies are right for my requirements and things are explained without being made to feel stupid. Reviewed on: 11th September 2020

Home Insurance renewal

SAGA was clear and concise and a good price for my renewal, so I was very pleased Reviewed on: 11th September 2020

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