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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Good cover

Customer Service based in UK & know what they're talking about. Excellent cover. Reviewed on: 5th September 2020

House insurance

Real good price and easy to use Webb site Reviewed on: 4th September 2020

Excellent Products

Brilliant company and always worth paying a bit more for quality! Reviewed on: 4th September 2020

Superb

Fantastic insurance policy at a brilliant price Reviewed on: 3rd September 2020

HOME insurance - Simple, clear, easy to understand policy

As per title Saga offers high clarity in what it offers and importantly what it does not cover re its home ‘buildings and contents’ insurance policy. Reviewed on: 3rd September 2020

Fantastic insurance and knowledgeable staff

I have been a Saga customer for over 20 years and quite frankly would not think of going elsewhere because even when the worse happened earthquake 2007 and flood 2018 they were there for me. During COVID 19 I thought renewing would be an issue but business and good service levels all round. not many companies can say that. Well done Saga Reviewed on: 3rd September 2020

A fantastic product

The insurance provides the cover customers expect. Reviewed on: 3rd September 2020

Comprehensive insurance

Tailor made insurance very knowledgeable staff who made the process easy. Reviewed on: 3rd September 2020

Home Insurance

Set up home insurance with 24/7 Emergancy cover, with additional legal cover, all done within twenty minutes. Fantastic. Reviewed on: 1st September 2020

Alternative quotation

My existing renewal had increased by nearly 20% so I tried Saga. For identical cover I saved over £130 and the price is fixed for 3 years. Reviewed on: 1st September 2020

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