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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

A company you can rely on

I've never had any issues with Saga when you need to call on them. Reviewed on: 7th September 2020

Good value, great product

Saga products are excellent and really good value for money. When I wanted to take out home insurance I needed to ask a couple of questions so spoke to the customer service team who were really helpful Reviewed on: 6th September 2020

Good service

Great support for individual home insurance and buy to let for tenants Reviewed on: 6th September 2020

Excellent coverage

Not had to use the cover but am sure, should we need to, that it would be dealt with in a very professional manner Reviewed on: 6th September 2020

Very cost effective form of insurance

The insurance broker was very pleasant and really informative. The three year premium deal is surely a first in the market, staying the same for none claimants! Reviewed on: 6th September 2020

Very good value.

We recently took out home and contents cover with Saga and were treated very politely and we were impressed that we could lock in the price for three years. The website was clear and the gentleman that we spoke to answered our questions immediately. Reviewed on: 6th September 2020

Garage door

Very pleased with my claim for my garage door, which I had badly damaged accidentally, dealt with in one phone call, with no problem, this is only one of the reasons that I stay with SAGA insurance. D.Howarth. Reviewed on: 6th September 2020

Excellent cover, excellent price

Very easy to renew at a great price. Helpful staff. Covers all our needs for house and contents. Reviewed on: 6th September 2020

Good coverage, helpful staff, well presented information

Had problem at start but staff soon sorted out the basic problem and made recommendations which were helpful and very useful. Back up information , suggestions all easily understood owing to the way it was all presented. Reviewed on: 5th September 2020

Good cover

Customer Service based in UK & know what they're talking about. Excellent cover. Reviewed on: 5th September 2020

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