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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

I would recommend them for home insurance

I had a big problem with water and drains in my garden and Saga took it on and the problem was solved. It took a long time but they were very thorough and ensured there would be no repetition of the problem. I was delighted with their response and have continued to be insured by them Reviewed on: 11th September 2020

Excellent value and package

The car and home insurance packages i have are really good and just do exactly what is needed for peace of mind. Reviewed on: 11th September 2020

Always helpful

Every time I have spoken to one of the saga team members they have been so helpful and informative about the questions I asked. Reviewed on: 11th September 2020

Easy and straight forward

Professional and experienced staff input with easily decipherable policy documents have helped me enormously to have peace of mind for the next three years. I do not think that another insurance company comes close to what the customer like me has been offered . Reviewed on: 11th September 2020

Friendly, helpful, professional and good value

Always friendly and helpful as well as professional, and of course good value so I also chose Saga this year for my car insurance Reviewed on: 11th September 2020

have always been helpful

Lucky not to have any problems ,but checking renewal dates thank you rob english speaking I can understand Reviewed on: 11th September 2020

Saga is easy to deal with

Even in these dubious and unprecedented times it was so easy to deal with Saga. Firstly to change my account from my husband’s name to mine and then to renew house insurance and was pleased to find that the price had come down. Reviewed on: 11th September 2020

I find them very competitive when I review the whole markey

Been with Saga for both house and car insurance for a number of years. Regularly review the competition and have so far stayed with Saga Reviewed on: 11th September 2020

Fabulous service

Not the cheapest, but the best. Whenever I have a claim or a query it's dealt with swiftly and easily. I could maybe save money elsewhere but I believe it would be a false economy. Reviewed on: 11th September 2020

Easy to contact

Friendly, knowledgeable staff. Always great service. Reviewed on: 11th September 2020

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