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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Friendly Staff

Have both house and car insurance. So pleased that the calls remain in this country. Staff are very good at explaining your options. Not at all patronising. Get back to you quickly. A bit pricey but you get quality Reviewed on: 11th September 2020

satisfied customer

have had car and home insurance for a number of years now and find renewals smooth and cost is compatible with other companies. Good company for aged people who have difficulty connecting on web. Reviewed on: 11th September 2020

Easy to deal with

A human answers the phone and makes it easy to get answers Reviewed on: 11th September 2020

First class service

Very informative and always keep you up-to-date in their products and how they can help Reviewed on: 11th September 2020

Fantastic company

Saga are a number one company with very helpful and professional staff always ready to help Reviewed on: 11th September 2020

Easy to deal with and responsive when claims have to be made

We had a burglary at our house which was insured by Saga, They were very helpful to us when claiming both for damage and loss. We have also had good experience with Saga travel insurance for years. Reviewed on: 11th September 2020

Great Insurance

Saga are outstanding on the service on Home and Car insurance , very competitive and brilliant Customer Services Reviewed on: 11th September 2020

Good Company

Good price and in fact gone down this year. Unheard of for insurance companies who usually penalise loyalty. Reviewed on: 11th September 2020

Good house insurance

I use Saga to insure my property which I rent out. It works well. Reviewed on: 11th September 2020

Great customer service

Easy to sign up or change details. Staff on phone pleasant and helpful. Reviewed on: 11th September 2020

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