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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very good value.

We recently took out home and contents cover with Saga and were treated very politely and we were impressed that we could lock in the price for three years. The website was clear and the gentleman that we spoke to answered our questions immediately. Reviewed on: 6th September 2020

Garage door

Very pleased with my claim for my garage door, which I had badly damaged accidentally, dealt with in one phone call, with no problem, this is only one of the reasons that I stay with SAGA insurance. D.Howarth. Reviewed on: 6th September 2020

Excellent cover, excellent price

Very easy to renew at a great price. Helpful staff. Covers all our needs for house and contents. Reviewed on: 6th September 2020

Good coverage, helpful staff, well presented information

Had problem at start but staff soon sorted out the basic problem and made recommendations which were helpful and very useful. Back up information , suggestions all easily understood owing to the way it was all presented. Reviewed on: 5th September 2020

Good cover

Customer Service based in UK & know what they're talking about. Excellent cover. Reviewed on: 5th September 2020

House insurance

Real good price and easy to use Webb site Reviewed on: 4th September 2020

Excellent Products

Brilliant company and always worth paying a bit more for quality! Reviewed on: 4th September 2020

Superb

Fantastic insurance policy at a brilliant price Reviewed on: 3rd September 2020

HOME insurance - Simple, clear, easy to understand policy

As per title Saga offers high clarity in what it offers and importantly what it does not cover re its home ‘buildings and contents’ insurance policy. Reviewed on: 3rd September 2020

Fantastic insurance and knowledgeable staff

I have been a Saga customer for over 20 years and quite frankly would not think of going elsewhere because even when the worse happened earthquake 2007 and flood 2018 they were there for me. During COVID 19 I thought renewing would be an issue but business and good service levels all round. not many companies can say that. Well done Saga Reviewed on: 3rd September 2020

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