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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

It’s good to speak to a human!

Not easy to find contact number, I prefer to speak to someone rather than do all on line due to complex health declaration. However when I did, the agent was excellent. Reviewed on: 14th August 2025

My daughter in law has to phone for me as I’m deaf,...

My daughter in law has to phone for me as I’m deaf, was quick polite and good service, cannot fault it at all. Also very helpful and thorough Reviewed on: 14th August 2025

Staff are very helpful in giving advice and also goo...

Staff are very helpful in giving advice and also good at listening. Reviewed on: 14th August 2025

Staff very helpful on the telephone.

Staff very helpful on the telephone. Reviewed on: 14th August 2025

Great travel insurance

Good customer service and easy application Reviewed on: 14th August 2025

Prompt Response

When I injured myself on holiday Saga settled the hospital bill promptly. Reviewed on: 14th August 2025

Easy to contact, value for money, great insurance c...

Easy to contact, value for money, great insurance coverage Reviewed on: 14th August 2025

Lovely Holiday, no worries

Lovely Holiday, moreso knowing I was covered by Saga Holiday Insurance Reviewed on: 14th August 2025

Excellent all round experience

When dealing with Saga staff on the telephone all take time to explain product and always have answers to any questions I have. Reviewed on: 14th August 2025

Excellent service

When I call Saga travel insurance the customer service assistant is always friendly informative and helpful. I received help with a claim in the past and it was dealt with efficiently and I received my claim monies quicky. They are a treat to deal with compared to other companies. Reviewed on: 13th August 2025

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