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Saga: Travel insurance reviews

4.86
Based on 1,060 reviews, last reviewed 6th Oct 2025
82400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Easy to obtain Saga travel insurance - no issues Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025
Mary C's avatar
Mary C

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1060)

Helpful and friendly telephone agent.

5
Helpful and friendly telephone agent when buying insurance. Fairly easy to make a claim once I understood what documents were required from me. Reviewed on: 25th July 2025

Great Service

5
Needed to add a health investigation but no premium increase was required in the process Reviewed on: 24th July 2025

Peace of mind

5
Being retired and a regular traveller , good insurance is essential . This is my second year of using Saga travel insurance , and fully intend to renew again Reviewed on: 23rd July 2025

Travel insurance

5
Really easy and clear to deal with, not pressurised or rushed. Reviewed on: 22nd July 2025

Price escalated when declared low dose anti -depress...

5
Price escalated when declared low dose anti -depressant medication was prescribed Reviewed on: 21st July 2025

Simple, fuss free, more reasonable than I expected.

5
Simple, fuss free, more reasonable than I expected. Reviewed on: 21st July 2025

Great service

5
Second time I've bought travel insurance from saga excellent value insurance Reviewed on: 20th July 2025

Quick settlement of claim

5
Medical emergency claim while in Croatia paid without quibble and very quickly. Reviewed on: 17th July 2025

Great cover

5
Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Proving cause of death whilst abroad

1
My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificates in Spain. Trying to prove that my husbands death was accidental as opposed to an underlying cause such as a heart attack is still ongoing. It’s cost me a fortune having to travel back to Menorca just to prove he drowned (personal accident) as opposed to something else and still no decision/nor payout. Reviewed on: 24th October 2024

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