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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Perfection

SAGA have provided us with the highest level of customer satisfaction. They are on a par cost wise with other providers yet in my opinion provide an above average level of care to customers. They were excellent when we had to cancel a long planned and much looked to long holiday. The calm way in which they dealt with me over the phone, making everything so easy and stress free. You always speak to a person and they are all highly professional in every aspect. I have researched over providers but am renewing with SAGA again this year I know I can trust them 100%. I travel with confidence and peace of mind Reviewed on: 25th September 2025

Excellent Customer service

Spoke with the Customer Service and they were very helpful. Reviewed on: 25th September 2025

Good service but expensive

Good service but expensive compared to others offering the same cover. Reviewed on: 25th September 2025

Reliable and good value

Each time I take out Saga travel insurance it is a straightforward, well explained and courteous process. Reviewed on: 25th September 2025

Always polite, happy to help and most importantly f...

Always polite, happy to help and most importantly friendly Reviewed on: 25th September 2025

Easy to access and use.

Easy to access and use. Staff are very helpful. Included all I needed. Reviewed on: 25th September 2025

Excellent range of additional aspects to the travel...

Excellent range of additional aspects to the travel insurance policy Reviewed on: 25th September 2025

Great quality with no fuss.

Great quality with no fuss. The website works a treat and contact on the phone is always quickly answered. Reviewed on: 25th September 2025

Great for long standing medical conditions.

Excellent for people with long term medical conditions. The are competitive with their pricing. The agents are very helpful and are knowledgeable with many of the medical conditions. Reviewed on: 25th September 2025

Very nice knowledge staff, friendly and helpful.

Very nice knowledge staff, friendly and helpful. Reviewed on: 25th September 2025

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