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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Knowledgeable staff

I am very happy with all Insurance dealings I have with Saga. The staff are efficient, helpful and reassuring in all aspects of their dealings. Reviewed on: 30th September 2021

SAGA TRAVEL INSURANCE

I have used Saga travel insurance foe over 5 years. Always pleased with their service. During a holiday in Portugal July 2019 I was ill and had to visit a hospital. I was so pleased with the service and care I received it was very reassuring. I have recommended Saga to family and friends. Thank you. Reviewed on: 30th September 2021

Pandemic Insurance

Saga were very clear in explaining their Special Pandemic Travel Insurance. Their price was very competitive too. Reviewed on: 30th September 2021

Everything you want in one package

Extremely knowledgeable and friendly staff will Taylor a package that most suits all your needs. Whilst not the cheapest they are the most comprehensive and in my opinion flexible travel insurance provider. I feel we are covered to the maximum and can travel worry free, which is no mean thing considering my husband's pre existing and ongoing conditions. SAGA travel insurance offers cover for all our needs in a one shop stop. Perfect for peace of mind to leave us to enjoy our travels without fear on the insurance front. Reviewed on: 30th September 2021

Great company for customer service

Very helpful staff, contact by phone is simple and doesn’t make you jump through hoops Reviewed on: 29th September 2021

Staff that matter

It was easy to talk to someone while abroad. Claim settled promptly. Reviewed on: 29th September 2021

Quality and inexpensive

Quick efficient service without any complications Reviewed on: 29th September 2021

My view on Saga.

I have always found Saga to be honest and fair. Reviewed on: 29th September 2021

Travel insurance

Excellent site very easy to use especially the section relating to medical conditions. Very competitive price Reviewed on: 29th September 2021

Holiday illness

There when you most need them on holiday Reviewed on: 29th September 2021

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