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Sainsburys Bank: Travel Money reviews

Name: Travel Money
Rating: 2 (27 reviews)

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1.84

Based on 27 reviews, last reviewed 28th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

19%

66%

Latest highest rating:

5

Speedy, simple and with great communications. The process was quick and easy with good rates too. Reviewed on: 27th February 2025

Latest lowest rating:

1

Never get this card. Mine is blocked Whilst away on holiday they blocked my card. I called to unfreeze it and they told me 24/48 hours leaving me with no money. Just an option to walk to ... Read more Reviewed on: 28th July 2025

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Sainsburys Bank travel money reviews. If you've used Sainsburys Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Sainsburys Bank travel money reviews.

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Sainsburys Bank Travel Money reviews (27)

No currency

Ordered some Kenyan Shillings a week in advance and was due to collect them next day. Then received phone call from Travelex telling me didn’t have in stock and that there was a shortage. Went onto another companies website, called them about availability and was told all ok and plenty of stock! Will not be using sainsburys again Reviewed on: 15th June 2022

Awful experience

Had to order for home delivery as store collection was in 8 days time- ordered , paid and then said order declined as I had not met there security checks!!! WTF - you only asked for my name , address and payment? Will take my custom and money else where!!! Customer and family lost to you now- awful Reviewed on: 13th June 2022

Pre-ordered

I pre-ordered my foreign currency only to wait as long as if I had just gone in and got some money. So there was no point re-ordering I thought the money would all be ready and waiting but no. By the time the transaction was sorted out there was a long queue of people waiting. Won;t be doing this again Reviewed on: 21st April 2022

Totally dishonest

Ordered the card and placed cash on it. Got sent the cash. Basically the customer care said tough. Cash is no good for me as already have what I want. Reviewed on: 2nd February 2022

Failure!!!

Pre ordered euros for my much awaited holiday only to be told that the bureau would be closing 2 hours early. I chose the specific day because the website said open until 7pm which gave me time to get there after work. I was told that staff weren’t guaranteed to be there the next day either!!!! Awful service. Currently waiting to be told if I will be able to get my travel money. I leave in less than 36 hours. Appalling. Reviewed on: 30th September 2021

Slick transactions

Website so user friendly, ordered 3 lots of travel money. Great rates, better rates for Nectar Card holders and delivered free of charge to my home. Just so easy to use! Reviewed on: 11th February 2018

Definately use again

Ordered 1000 Euros online which was quite easy, and collected them from their Camberley branch. Didn't have many small notes available but allowed me to return the next day to change some denominations. Very helpful all round! Reviewed on: 7th March 2017

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