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Santander: Everyday Current Account reviews

3.73
Based on 165 reviews, last reviewed 2nd Jul 2025
88% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
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2%
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14%

Latest highest rating:

5

I've used Santander for years - they're easy account... I've used Santander for years - they're easy accounts to use with no fancy extra frills (unless you want them), and they just do what they say on the ... Read more Reviewed on: 12th June 2025
Natalie's avatar
Natalie

Latest lowest rating:

1

Unhelpfull and Heartless We have had a joint account with Santander 13 years, it's our main bank account, never been overdrawn and always several thousand in credit, now retir... Read more Reviewed on: 2nd July 2025
Tony's avatar
Tony

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (165)

Great Bank.

5
One of the better UK banks to bank and save with. Reviewed on: 6th November 2018

Great Current Account

5
No fees whatsoever and great if you stay in credit... I did not save enough using the 123 accounts/cards (already paid mortgage off) and this account is perfect for me. Reviewed on: 5th April 2018

I would not recommend

3
They have done nothing to help me out of my overdraft except advise to join there 123 account where I would have to pay to bank everymonth. I was originally with alliance and leicester before they were taken over Reviewed on: 10th February 2018

Very poor customer service

1
I left Santander due to the poor customer service I received whenever I needed to phone in. Reviewed on: 8th February 2018

Overall Good

4
I have been a customer with Santander for quite a few years. I love their online banking it is so easy to use. I have two current accounts, a saving account and a mortgage with Santander. It is really easy to keep track of everything online. The interest rates aren't great, and if you go in your overdraft you get charged, but that's the case everywhere! It just works all the time, without persistent issues like with other banks Reviewed on: 29th January 2018

Its ok

3
It’s ok but not the best I don’t think Reviewed on: 20th January 2018

Solid and reliable

4
Easy to navigate online services and good customer service. Only problem is occasional blocking of card for unknown reasons! Reviewed on: 9th January 2018

Terrible customer service

1
Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb never use CPA always opt for DD) which meant there wasn’t enough in the account to meet five DDs so I got 5 x £15 (£75) unpaid DD fees which then put me into an unarranged overdraft which got me a further £12 fee! When I told Santander they didn’t care and said they won’t refund me the fees because I once had a separate £12 fee refunded a year previous! Avoid, avoid, avoid. There are plenty other high street banks around. Reviewed on: 6th January 2018

Good app, good customer service

4
The app, website and telephone customer service lines are all easy to use. Not ideal for more traditional banking however - paper statements take forever to arrive! It’s like Santander delays them for a week before bothering to send them out. Reviewed on: 5th January 2018

Best Quality of customer service

5
I have had great support from them they are a great team Reviewed on: 11th November 2017

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