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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 4 (143 reviews)

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4.06

Based on 143 reviews, last reviewed 22nd Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

10%

12%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024

Latest lowest rating:

1

They see fraud everywhere except where it is This may have been the 123 Current Account at the time but that makes no difference. I have always thought of Santander as the only UK bank that has n... Read more Reviewed on: 20th April 2023

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (143)

Helpful Staff

The in branch staff are so helpful when I've needed their assistance. Reviewed on: 7th February 2017

Awful!

They are threatening to close my account for an overdraft I never even signed up for. absolute disgrace Reviewed on: 30th January 2017

Great customer service

Having an unstable bank balance being a student, they provide you with so many different options and they are very information over the phone and in store Reviewed on: 23rd November 2016

Service Ok -No interest

Paid no interest/rewards compared to other current accounts so switched bank account Reviewed on: 22nd November 2016

Worst customer service ever received

My whole family used to bank with Santander. When my mum became to ill to look after herself, having spent 3 months in hospital with a dementia illness, I went to Santander to discuss options and put a hold on all her accounts until I could gain official power of attorney. Despite having as much relevant paperwork as possible, ID for us both and paperwork from the hospital including a letter from her consultant, Santander staff would not even talk to me. It took months to go through the power of attorney process and when it was awarded, I returned to Santander who had closed all mum's accounts but were still continuing to accept her DWP payments into them, to pay off arrears they explained. It took 3 years, my moving all our accounts - mum's, my own and my son's child account - elsewhere and involvement from the financial ombudsman to get Santander to admit their fault and repay all the money they had basically stolen. I would not touch this company with a barge pole now and advise anyone else not to use them. Reviewed on: 15th November 2016

AWFUL SERVICE

TAKES FOREVER TO GET THROUGH, THEN TALK TO SOMEONE WHO CANT UNDERSTAND YOU. Reviewed on: 14th November 2016

Easy to use online banking

I log in regularly to online banking and never have any problems. I use two other banks through work and often have problems with logging in or up to date information showing. Easy to transfer money between my accounts. Reviewed on: 14th November 2016

Brilliant

Excellent staff service. Call answered straight away, query dealt with efficiently and effortlessly and they always enquire if there is anything else they can do for you. Reviewed on: 12th September 2016

OK for basic everyday banking

Not a bad account, but nationwide offer more, Reviewed on: 12th August 2016

Nice Staff

Lovely Staff. They are very helpful when I visit the bank. Reviewed on: 26th May 2016

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