Smart Money People Logo

Santander: Everyday Current Account reviews

3.82
Based on 174 reviews, last reviewed 22nd Jan 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
49%
See only 4 star reviews
25%
See only 3 star reviews
10%
See only 2 star reviews
2%
See only 1 star reviews
14%

Latest highest rating:

4

Great experience switching and very responsive custo... Great experience switching and very responsive customer services. The offers were good - would be good if I didn’t pay account fee and not sure what t... Read more Reviewed on: 22nd January 2026
Tabitha James's avatar
Tabitha James

Latest lowest rating:

1

EXISTING CUSTOMER I AM AN EXISTING ACCOUNT HOLDER AND OPENING A NEW ACCOUNT FOR A FAMILY NEED - THE IDIOTS ARE ASKING ME TO PROVE MY ADDRESS AGAIN !!!! AND DO NOT ACC... Read more Reviewed on: 5th September 2025
TAIMOOR A's avatar
TAIMOOR A

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Review Santander: Everyday Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Santander Everyday Current Account reviews (174)

Great Current Account

5
No fees whatsoever and great if you stay in credit... I did not save enough using the 123 accounts/cards (already paid mortgage off) and this account is perfect for me. Reviewed on: 5th April 2018

I would not recommend

3
They have done nothing to help me out of my overdraft except advise to join there 123 account where I would have to pay to bank everymonth. I was originally with alliance and leicester before they were taken over Reviewed on: 10th February 2018

Very poor customer service

1
I left Santander due to the poor customer service I received whenever I needed to phone in. Reviewed on: 8th February 2018

Overall Good

4
I have been a customer with Santander for quite a few years. I love their online banking it is so easy to use. I have two current accounts, a saving account and a mortgage with Santander. It is really easy to keep track of everything online. The interest rates aren't great, and if you go in your overdraft you get charged, but that's the case everywhere! It just works all the time, without persistent issues like with other banks Reviewed on: 29th January 2018

Its ok

3
It’s ok but not the best I don’t think Reviewed on: 20th January 2018

Solid and reliable

4
Easy to navigate online services and good customer service. Only problem is occasional blocking of card for unknown reasons! Reviewed on: 9th January 2018

Terrible customer service

1
Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb never use CPA always opt for DD) which meant there wasn’t enough in the account to meet five DDs so I got 5 x £15 (£75) unpaid DD fees which then put me into an unarranged overdraft which got me a further £12 fee! When I told Santander they didn’t care and said they won’t refund me the fees because I once had a separate £12 fee refunded a year previous! Avoid, avoid, avoid. There are plenty other high street banks around. Reviewed on: 6th January 2018

Good app, good customer service

4
The app, website and telephone customer service lines are all easy to use. Not ideal for more traditional banking however - paper statements take forever to arrive! It’s like Santander delays them for a week before bothering to send them out. Reviewed on: 5th January 2018

Best Quality of customer service

5
I have had great support from them they are a great team Reviewed on: 11th November 2017

Brilliant

5
Amazing bank, been with them for years! brilliant call centres and great staff in the branches Reviewed on: 9th November 2017

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • 123 Current Account (discontinued)

    from Santander 4.17 from 1258 reviews
    Santander
  • Choice Current Account

    from Santander 4.11 from 17 reviews
    Santander
    View all products