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Santander: Everyday Current Account reviews

3.71
Based on 168 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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10%
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2%
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14%

Latest highest rating:

5

Excellent banking service Santander is a excellent bank can’t fault them in anyway they keep my money safe and secure the online banking app very easy to use Reviewed on: 4th September 2025
Conor 's avatar
Conor

Latest lowest rating:

1

EXISTING CUSTOMER I AM AN EXISTING ACCOUNT HOLDER AND OPENING A NEW ACCOUNT FOR A FAMILY NEED - THE IDIOTS ARE ASKING ME TO PROVE MY ADDRESS AGAIN !!!! AND DO NOT ACC... Read more Reviewed on: 5th September 2025
TAIMOOR A's avatar
TAIMOOR A

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (168)

Terrible customer service

1
Their charges are shocking! I used to bank with RBS and they never charged me for failed Direct Debits, etc. Santander do. They love it! One month a mistake by a company meant they took a quadruple payment off my account using CPA (as a rule of thumb never use CPA always opt for DD) which meant there wasn’t enough in the account to meet five DDs so I got 5 x £15 (£75) unpaid DD fees which then put me into an unarranged overdraft which got me a further £12 fee! When I told Santander they didn’t care and said they won’t refund me the fees because I once had a separate £12 fee refunded a year previous! Avoid, avoid, avoid. There are plenty other high street banks around. Reviewed on: 6th January 2018

Good app, good customer service

4
The app, website and telephone customer service lines are all easy to use. Not ideal for more traditional banking however - paper statements take forever to arrive! It’s like Santander delays them for a week before bothering to send them out. Reviewed on: 5th January 2018

Best Quality of customer service

5
I have had great support from them they are a great team Reviewed on: 11th November 2017

Brilliant

5
Amazing bank, been with them for years! brilliant call centres and great staff in the branches Reviewed on: 9th November 2017

only one benefit

3
The only benefit i get is its free to withdraw money in spain, no interest and expensive to go overdrawn for a short time. Reviewed on: 8th November 2017

Always helpful

5
I've never had a problem with Santander. any questions/queries have always benn answered helpfully and promptly. Well done! Reviewed on: 8th November 2017

Does what it says on the tin

5
The bank in general are helpful and informative. Never any queues in the bank, online banking which is what i use the most is easy, problem free - no additional calculators or devices, just easy. Reviewed on: 8th November 2017

My Family Friendly Bank

5
Friendly staff been with them for years, but shame they closed my bank in Wick was really busy too. Reviewed on: 8th November 2017

It's alright.

3
Does what I need in a bank. Although I am thinking of opening an account with another bank. Reviewed on: 28th August 2017

Average bank account, in branch service good.

4
There nothing to shout about for this bank account. It does what it says on the tin - no special extras but it does the job for us. The in-branch staff are always helpful and a few times we've had fraudulent activity on our cards but this has been sorted very swiftly which is reassuring. The rates aren't particularly great but sometimes it can be more hassle switching. Overall, an OK bank account but not if you want lots of extra benefits. Reviewed on: 27th July 2017

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