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Santander: Everyday Current Account reviews

3.71
Based on 168 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
48%
See only 4 star reviews
26%
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10%
See only 2 star reviews
2%
See only 1 star reviews
14%

Latest highest rating:

5

Excellent banking service Santander is a excellent bank can’t fault them in anyway they keep my money safe and secure the online banking app very easy to use Reviewed on: 4th September 2025
Conor 's avatar
Conor

Latest lowest rating:

1

EXISTING CUSTOMER I AM AN EXISTING ACCOUNT HOLDER AND OPENING A NEW ACCOUNT FOR A FAMILY NEED - THE IDIOTS ARE ASKING ME TO PROVE MY ADDRESS AGAIN !!!! AND DO NOT ACC... Read more Reviewed on: 5th September 2025
TAIMOOR A's avatar
TAIMOOR A

About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Everyday Current Account reviews (168)

Great account

5
Excellent customer service in branch combined with very efficient online portal makes this company's products hard to beat. Never had an issue with any transfers. Debit card began to de-laminate, replaced on request within 4 working days. Reviewed on: 5th July 2017

Fee free banking!

5
Easy online banking, friendly staff in branch and straightforward banking. Reviewed on: 30th May 2017

Making the poor poorer

1
I was struggling and missed a £16 direct debit Santander then charged me £25 putting me £20 overdrawn witch then because I have no overdraft was charging me £6 a day when I went in to a branch I was fobbed off to call them from their branch I was told it was my problem for not organising my finances. Great job Santander another customer lost Reviewed on: 17th May 2017

Good to deal with

5
Good bank to deal with, now has cashback on some retailers which has learnt me a couple of £'s so far. Generally staff easy to deal with and any problems have been sorted quickly. Reviewed on: 11th April 2017

No problems ever!

5
I've banked with Santander for 12 years and never had any issues with them. I've had several saving accounts and ISAS with them and everything ran like clockwork even when transferring money to other providers. Can't fault them. Superb service. Reviewed on: 12th February 2017

Helpful Staff

4
The in branch staff are so helpful when I've needed their assistance. Reviewed on: 7th February 2017

Awful!

1
They are threatening to close my account for an overdraft I never even signed up for. absolute disgrace Reviewed on: 30th January 2017

Great customer service

5
Having an unstable bank balance being a student, they provide you with so many different options and they are very information over the phone and in store Reviewed on: 23rd November 2016

Service Ok -No interest

4
Paid no interest/rewards compared to other current accounts so switched bank account Reviewed on: 22nd November 2016

Worst customer service ever received

1
My whole family used to bank with Santander. When my mum became to ill to look after herself, having spent 3 months in hospital with a dementia illness, I went to Santander to discuss options and put a hold on all her accounts until I could gain official power of attorney. Despite having as much relevant paperwork as possible, ID for us both and paperwork from the hospital including a letter from her consultant, Santander staff would not even talk to me. It took months to go through the power of attorney process and when it was awarded, I returned to Santander who had closed all mum's accounts but were still continuing to accept her DWP payments into them, to pay off arrears they explained. It took 3 years, my moving all our accounts - mum's, my own and my son's child account - elsewhere and involvement from the financial ombudsman to get Santander to admit their fault and repay all the money they had basically stolen. I would not touch this company with a barge pole now and advise anyone else not to use them. Reviewed on: 15th November 2016

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