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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 4 (143 reviews)

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4.06

Based on 143 reviews, last reviewed 22nd Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

10%

12%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024

Latest lowest rating:

1

They see fraud everywhere except where it is This may have been the 123 Current Account at the time but that makes no difference. I have always thought of Santander as the only UK bank that has n... Read more Reviewed on: 20th April 2023

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (143)

Review of the Santander, Everyday Current Account:

My trusted bank

I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was because the 123 no longer suited my needs. I have had many products with Santander, a mortgage that I have paid off, savings accounts current accounts in all that time and different products they have performed outstanding in every respect. Reviewed on: 22nd October 2024

Account locked

Been with Santander for about 8 years and no issues, the first time I attempt to move a large amount they lock the account. I waited on hold for over 40mins and finally got through all the security checks and the reasons for my transfer only to be put on hold and eventually cut off. I started the process again and finally got through only to get to the exact same point and cut off again after nearly another hour on the call. Tried a 3rd time managed to ensure they didn't cut me off, but waited even longer on hold only to be told the account was flagged as 'Under review' and they couldn't do anything. She also couldn't tell me what that meant or what the next step was. Got told to wait 48hrs and someone might call me back. The transaction is time sensitive and if it doesn't complete on time Santander are looking at a claims request for upwards of 90k so see you in court idiots. Joke of a company. Reviewed on: 12th August 2022

Easy to use app for everything

I use the app for almost everything I want to do. And the bits the app can't do I get done on the online banking. Given 4 stars because they sometime block payments which I appreciate is a security measure but even after verifying the transaction they still return the payment to me after a few days. It would be good if they either complete the transaction after verification or return the money immediately. Reviewed on: 31st March 2022

Best customer service both in branch or on line

Has kept local branch open when other banks have not, and has even extended opening hours. Good service and advice in branch and on line account is so easy to use too. Reviewed on: 10th March 2022

Outstanding Bank

So helpful service go beyond the call of duty pleasent staff very helpful towards special needs individual polite and curious understand there customers needs very flexible bank Reviewed on: 22nd January 2022

Helpful for international students

When I first came to the U.K (London), no bank had such easy and spot on registration other than Santander. They helped with my application, their staff helped me to open my account and they had Indian staff members, wonderful people. Loved the way we connected and I was instantly interested in getting an internship there in summer 2022 and the staff member asked all my questions as it was not even part of his job. 10/10 for the staff :) Reviewed on: 20th January 2022

Good Account

Been with them for about 5 years, good current account without charges. They also offer me loans all the time Reviewed on: 12th January 2022

More than a faceless bank

I have had an account for 30 years with Santander and I can honestly say that on the few times there has been a hiccup, whether mine , theirs or a malicious one, they have sorted it out quickly and fairly, I cant ask for more than that. Reviewed on: 12th January 2022

Account has been locked not due to my error and I can't get through to them

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few times. No one has got time to be on the phone for that long these days when you randomly cut off your customers from using the app or login online. The app is awful and extremely dated. I'm not happy with them at all, wish I stuck with another bank. Reviewed on: 7th January 2022

Great service online and in person

I have been very impressed with Santander customer service in the many years that I have been banking with them. When I lost my card, it was easy to cancel it and request a new one. When I forgot my pin, it was easy to reset it. When I had issues with direct debits, the friendly staff resolved them quickly. Moreover, the app is easy to use and much more user friendly than competitors. Santander is my favourite bank and the one I will be sticking with for years to come. Reviewed on: 5th January 2022

Luke from Liverpool is a man child.

Santander has control freaks working their telephones. Luke was demanding, insulting, obnoxious and disrespectful. Just pathetic really. I’ll never use Santander again. Reviewed on: 21st October 2021

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