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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Cashback

5
Love my bank as they give me lots of interest every month Reviewed on: 11th February 2016

Poor Bank Advice

1
I had a standard old Santander bank account with an overdraft which I used regularly. My bank receptionist persuaded me to convert to the 123 account saying loads about benefits but nothing about the negatives for someone who uses their overdraft regularly. When I started getting charges for something which was free with my old account, I felt very aggrieved that I wasn't given fair and balanced information regarding the account that they were pushing at me (pushing very hard I should point out). I would never have moved to the new account if I had been given the FULL details. Reviewed on: 5th February 2016

Top Current Account

5
I switched to a Santander 123 account about 2 years.The switching process was very easy and quick to do. It is easy to operate my account online and any queries I have are dealt with straight away by efficient and friendly telephone banking staff. Communication between bank and customer are excellent and I am impressed with the care that Santander take to keep my online banking secure and safe. Reviewed on: 5th February 2016

Good account but they've upped the price

4
I switched to the Santander 123 account as it was £2 a month but paid me back £8 in direct debits. I have never had any problems with them but they have just raised the cost of the account to £5 a month leaving me making £3. Not a big gripe but one thing I am not happy with. I am looking for another bank now. Reviewed on: 31st January 2016

My experience as a student with Santander.

3
Among being quite helpful, the Santander 123 Current account offers a free 16-25 railcard, as well as instant transfers to accounts and online banking. Being a student on the go, I found this quite helpful in my day to day needs in terms of travelling and shopping around town. The account may take a while to set up but the staff are quite friendly and helpful and are willing to listen to your needs above their own to make sure their customers are ultimately satisfied! Reviewed on: 28th January 2016

Banking Excellence

5
Great Bank , the staff are helpful, and the 3% between £3,00 and £20,000 is the best available. Reviewed on: 27th January 2016

Really easy to move to Santander 123 and the app is excellent!

4
Would highly recommend Santander to friends and family. Reviewed on: 25th January 2016

Friendly staff, quick service

4
Friendly staff that were helpful. The service I received was quick and efficient. Reviewed on: 24th January 2016

Amazing service.

5
I'm always losing my card, typical student, and Santander always help to advise me on the best way of keeping my card safe. With my account they also help me to make sure that my security on my account is really protected considering i'm such a liability! Always really friendly on the phone as well. Amazing service. Reviewed on: 23rd January 2016

Cash back and 3% up to £20k!!! No other bank offers this.

5
I've made over £1k out of this account in the last couple of years. Reviewed on: 22nd January 2016

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