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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Was a great account untill they cut the intrest rate

Account is OK nothing special, was really good until they cut the interest rate and raise the monthly fee. Noticed as the base rate went up by .25% they didn't increase the interest rate. Reviewed on: 14th February 2018

Decent rate of interest

Good cashbook as well as a half decent rate of interest Reviewed on: 14th February 2018

Easy switch good cashback and interest

So easy to switch, offers good interest in the current climate and the cashback on bills covers the cost of the account, very pleased Reviewed on: 12th February 2018

great cashback account

i pay all of my bills out by direct debit, and the cashback pays off the monthly account details and a bit extra. nice way to make a little bit of money on my outgoings Reviewed on: 12th February 2018

Student account freebie

I opened a current account with Santander back in 2015 mainly for the railcard. Reviewed on: 11th February 2018

Reduced Interest

We used to love our 123 accounts, which gave us a great return on our savings (5%), but unfortunately, since this was reduced (to 1.5%) it's much reduced and our savings are better off elsewhere. Other than that, we really like the account though. Reviewed on: 11th February 2018

Loyal customer

I was with the Abbey National and when Santander took them over I considered moving my account but I'm glad I didn't as the customer service, both in branch and through customer service centres, has been both professional and friendly. The only improvement they could make is bringing in rewards for loyal customers rather than short term offers to new customers. Reviewed on: 11th February 2018

Reliable and reasonable.

I opened a 123 account some time ago.I have always been pleased at how Santander have until recently offered a reasonable rate of interest. I like the regular paper statements. Reviewed on: 11th February 2018

Easy to use

Online banking and banking with mobile easy to use and troublefree. Still got a local branch to visit when needed. Staff are always helpful and friendly. Paying in cheques using my visa card means no more filling in bank giro credits. Pays me interest and commission which always outstrips the monthly charge - would have scored higher but the rewards were cut last year. Reviewed on: 11th February 2018

123 Account

Good interest rates with a small monthly fee Reviewed on: 11th February 2018

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