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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,277 reviews, last reviewed 27th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Excellent Customer Service From Troon Branch Twice..... Having previously had a positive experience by email from Troon Branch I had problem logging in to online account. Katie phoned took me through step... Read more Reviewed on: 27th March 2026
CLIVE G's avatar
CLIVE G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

5
Convenient and quick, higher rates for savers. Reviewed on: 2nd June 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
New customer, too early to evaluate but so far so good. Reviewed on: 1st June 2022
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Verified Member

Scottish Building Society Branch Review

5
I like having the choice of face to face contact in branch on the high street with a passbook for peace of mind and security, without the worry of an online account. Also your member of staff Reena Bell was down to earth and reassuring. She is certainly an asset to the society. Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
Sent back two forms in same envelope and one went missing. Had to delay investment until replacement form sent & returned. Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like that the branch in Troon Ayrshire is local and easily reached by me, also I like to talk face to face with staff. Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Very helpful and friendly staff who go the extra mile to help. Reviewed on: 31st May 2022
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Verified Member

Scottish Building Society Branch Review

5
Interest could be much better, apart from that all is good. The lady I saw was very polite, pleasant very very hepful Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like that the branch in Troon Ayrshire is local and easily reached by me. Also I like to talk face to face with staff Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Convenient the staff are all very plesant and helpful at all times. Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Reena is absolutely friendly and helpful. Very please with service provided. Would recommend people to invest in S.B.S. Reviewed on: 26th May 2022
Verified Member's avatar
Verified Member

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