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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Troon branch review

5
It would be great if you could offer a current account Reviewed on: 27th July 2020
Troon branch customer's avatar
Troon branch customer

Inverness branch review

1
The practice of opening a new account is very old fashioned - it is so easy to open one on the internet these days. Having to provide documentary evidence is also outdated, as is having a passbook. We have a lot of fixed term investments and no-one operates like that these days. Reviewed on: 24th July 2020
Inverness branch customer's avatar
Inverness branch customer

Edinburgh branch review

5
1) Scottish owned and operated 2) Decent enough rate in comparison to others on 3 year Fixed Rate Bond Reviewed on: 23rd July 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

Galashiels branch review

5
I'm not prepared to carry out any form of online banking for security reasons. I am therefore relieved and happy to have access to a branch which provides face to face transactions Reviewed on: 23rd July 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

5
Personal service, treated as a person not a number Reviewed on: 23rd July 2020
Savings customer's avatar
Savings customer

Inverness branch review

5
Over the last 14 years or so I've had a number of reasons to speak to SBS Inverness and each and every time the staff have been above and beyond helpful and informative, particular thanks to Lesley and especially Moira for their prompt response and willingness to support. Reviewed on: 22nd July 2020
Inverness branch customer's avatar
Inverness branch customer

Edinburgh branch review

5
Excellent staff on phones. Quick and efficient dealing with paperwork Reviewed on: 22nd July 2020
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Edinburgh branch customer

Glasgow branch review

4
1) Someone answered phone! 2) Very helpful / friendly 3) Paper not online Reviewed on: 20th July 2020
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Glasgow branch customer

Troon branch review

5
Speed of work to be improved. Information should be accurate Reviewed on: 20th July 2020
Troon branch customer's avatar
Troon branch customer

Savings review

5
I have only just become a member, but the customer service so far has been excellent, with a personal touch rarely found these days Reviewed on: 20th July 2020
Savings customer's avatar
Savings customer

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