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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Savings Review

4
Good that you are open for all business during Coronavirus lockdown. Supplied information needs to be more precise. Reviewed on: 10th June 2020
Savings customer's avatar
Savings customer

Savings Review

5
In the few dealings I have had with the Glasgow branch of the SBS I have found them to be friendly, helpful and knowledgeable. Lorraine was extremely responsive and professional. Reviewed on: 3rd June 2020
Savings customer's avatar
Savings customer

Savings Review

5
A local branch where I can speak to people directly without a call centre / impersonal approach. More interest on ISAs would be nice. Reviewed on: 28th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Close by. Friendly staff. A current account would be useful. Reviewed on: 26th May 2020
Savings customer's avatar
Savings customer

Savings Review

4
I like to speak to someone face to face rather than internet banking Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

4
No online account at present. Difficult to visit branch Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Branch contact. I do value being able to discuss face to face. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Staff helpful and understanding, especially Lorraine, but also Kay. Products simple and easy to understand. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Extremely helpful and friendly in staff in Branch at large. Contact with other staff via telephone is of highest standard of efficiency. All services received have been excellent. Reviewed on: 19th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020
Savings customer's avatar
Savings customer

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