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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,587 reviews, last reviewed 12th Jun 2026
48% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Audrey was very helpful and explained my ISAs when I... Audrey was very helpful and explained my ISAs when I visited the branch with my maturity instructions Reviewed on: 12th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3587)

Inverness branch review

1
The practice of opening a new account is very old fashioned - it is so easy to open one on the internet these days. Having to provide documentary evidence is also outdated, as is having a passbook. We have a lot of fixed term investments and no-one operates like that these days. Reviewed on: 24th July 2020
Inverness branch customer's avatar
Inverness branch customer

Edinburgh branch review

5
1) Scottish owned and operated 2) Decent enough rate in comparison to others on 3 year Fixed Rate Bond Reviewed on: 23rd July 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

Galashiels branch review

5
I'm not prepared to carry out any form of online banking for security reasons. I am therefore relieved and happy to have access to a branch which provides face to face transactions Reviewed on: 23rd July 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

5
Personal service, treated as a person not a number Reviewed on: 23rd July 2020
Savings customer's avatar
Savings customer

Inverness branch review

5
Over the last 14 years or so I've had a number of reasons to speak to SBS Inverness and each and every time the staff have been above and beyond helpful and informative, particular thanks to Lesley and especially Moira for their prompt response and willingness to support. Reviewed on: 22nd July 2020
Inverness branch customer's avatar
Inverness branch customer

Edinburgh branch review

5
Excellent staff on phones. Quick and efficient dealing with paperwork Reviewed on: 22nd July 2020
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Edinburgh branch customer

Glasgow branch review

4
1) Someone answered phone! 2) Very helpful / friendly 3) Paper not online Reviewed on: 20th July 2020
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Glasgow branch customer

Troon branch review

5
Speed of work to be improved. Information should be accurate Reviewed on: 20th July 2020
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Troon branch customer

Savings review

5
I have only just become a member, but the customer service so far has been excellent, with a personal touch rarely found these days Reviewed on: 20th July 2020
Savings customer's avatar
Savings customer

Galashiels branch review

4
Prompt service. The folder I received with all information only came after I opened the account. In first instance only received basic application Reviewed on: 20th July 2020
Galashiels branch customer's avatar
Galashiels branch customer

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