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Scottish Building Society: Savings reviews

4.91
Based on 3,587 reviews, last reviewed 12th Jun 2026
57% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Audrey was very helpful and explained my ISAs when I... Audrey was very helpful and explained my ISAs when I visited the branch with my maturity instructions Reviewed on: 12th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3587)

Good service

5
I've had ISAs with ScottishBS for several years. I've always found their staff friendly and helpful, their communication by post and email is outstanding, and I like saving with a traditional building society. Their interest rates are usually pretty good as well. Reviewed on: 27th April 2020

Savings review

5
I appreciate the personal touch, seeing a human being. As a regular customer at Troon branch, It is nice to be recognised. They are always so efficient. I can't praise them highly enough. Reviewed on: 20th April 2020

Savings review

5
When I retired I went to the Glasgow branch to invest my pension because I already had a savings account Reviewed on: 17th April 2020

Savings review

5
1. Loss of local office is very inconvenient. 2. Maturity transfer is unneccessarily complex. 3. Maturity notice gives no idea of amount saved. Reviewed on: 14th April 2020

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020

Savings review

4
The way the Society could do better is to open a branch in Kirkcaldy. I have to bank by post or get information by phone as I live so far away. However, customer service is very good. Reviewed on: 31st March 2020

Savings review

5
I like the idea of it being Scottish - can't think what could be improved on! Reviewed on: 30th March 2020

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