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Scottish Building Society: Savings reviews

4.91
Based on 3,587 reviews, last reviewed 12th Jun 2026
48% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Audrey was very helpful and explained my ISAs when I... Audrey was very helpful and explained my ISAs when I visited the branch with my maturity instructions Reviewed on: 12th June 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3587)

Savings Review

5
In the few dealings I have had with the Glasgow branch of the SBS I have found them to be friendly, helpful and knowledgeable. Lorraine was extremely responsive and professional. Reviewed on: 3rd June 2020

Savings Review

5
A local branch where I can speak to people directly without a call centre / impersonal approach. More interest on ISAs would be nice. Reviewed on: 28th May 2020

Savings Review

5
Close by. Friendly staff. A current account would be useful. Reviewed on: 26th May 2020

Savings Review

4
I like to speak to someone face to face rather than internet banking Reviewed on: 22nd May 2020

Savings Review

4
No online account at present. Difficult to visit branch Reviewed on: 22nd May 2020

Savings Review

5
Branch contact. I do value being able to discuss face to face. Reviewed on: 22nd May 2020

Savings Review

5
Staff helpful and understanding, especially Lorraine, but also Kay. Products simple and easy to understand. Reviewed on: 22nd May 2020

Savings Review

5
Extremely helpful and friendly in staff in Branch at large. Contact with other staff via telephone is of highest standard of efficiency. All services received have been excellent. Reviewed on: 19th May 2020

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020

AGM literature

1
[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020

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